This was a family trip with 4 of us and there were multiple issues.
1. The food was not up to par.
2. The beach is rocky. (Rocks covered in sand).
3. There was an issue with the door handle in our room for the bathroom and it bruised my wife and she got stuck until i came back.
4. We saw a small roach in the buffet at the Brazilian restaurant Los Olas.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 19 日
真实旅客
3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 10 日
Waste of time
The worst experience in a long time.
Entertainment was a no
Food was a no
Staff was a no
Beach at the hotel was a no
2 of the 4 days they were doing renovations on the same floor our room was located, Nothing but noise for the remainder of our vacation. to top it off we got into it with the night guard and the front desk staff member. Totally disappointed and will definitely reach out to cooperate
narda
narda,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 6 日
Awful experience
There was nothing luxurious about this resort, not to mention activities for our entertainment! It was just terrible! The food was just awful, the staff were not welcoming . Entertainment closes off by 10 or around 11pm, then it was just sheer silence! Overall I would not recommend this property to anyone.
Michelle
Michelle,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 26 日
真实旅客
4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 23 日
Hrönn
Hrönn,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Great all inclusive hotel
Amazing. Staff well trained, warm and friendly. Also great food. Kudos to the chefs.
Noreen
Noreen,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 20 日
It was a nice few days but glad
Chantal
Chantal,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 18 日
We loved the atmosphere and the people for the most part. However, the restaurants are not open regularly. that was a problem the fact that we pay more for luxury and end up having to go to grand made no sense The toilet seat is smaller than the toilet bowl.the beds were horrible. The beds were soft and caving on one side where two people could not sleep on it My wife has spinal issues and for her she was uncomfortable and ended up sleeping on the couch. The tub was not clean. I had to request housekeeping to come up and clean it. The shower stall looks like there might be mold in it. There were also areas of the building that had this really moldy, wet carpet smell. The balcony was dirty and not cleaned while we were there. We tried to make the best of these situations because we paid for it and we know better. But I think overall for us the worst was feeling like we were held captive for 4 hours at a 90 minute promotion. To talk about something we did not come on vacation to talk about. Our accountant would’ve had a next to come and just decide to spend $22,000 or whatever they’re asking of us which is very stressful as we did not come on our vacation for that and I think that was very disrespectful on all level you don’t ask someone to spend 90 minutes with you even two hours, and after that we still had to be held longer than we wanted to be because you still kept pushing your own agenda regardless of what the person said. Indeed, it left a bad taste in our mouths.
Carl
Carl,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Staff was friendly and welcoming, food was amazing. I enjoyed myself.
Cereta
Cereta,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 7 日
It was a nice stay, however i did not like how the resort was closed at 630 no partys at night or events after 9
charles
charles,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
We really enjoyed our stay here. The buffet food was delicious along with the restaurant food. Everyone was very friendly and we felt safe and relaxed the entire time. We would definitely come back to this resort
Kelly
Kelly,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 2 日
I like the property I would give them a four star because of the pool closing hours 6 o’clock. It’s too early to close the pool the staff at the property excellent friendly, always waiting to help the cleaning the food was excellent they need to spray once a month for bugs. I found a few cockroaches in my bathroom. The bartender are very friendly and they need to put more activity in the luxury side, lack of activity and the luxury side.
Martha
Martha,8 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Ambiance and staffs were lovely. More buffet style dining would be great especially for evening meals would be better.
Venisha
Venisha,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 1 日
We absolutely enjoyed our stay at Bahia Principe Luxury. From the moment we arrived, the staffs service was very welcoming. Andale was our welcome guide and gave us a great mini tour as she directed us to our room. She continued to assist us and greet us throughout our stay! Sam brought our bags to the room and had such great energy! Crazy legs will bring you the vibes and entertainment. Carlyle the pool bartender not only makes fantastic drinks but also has great energy! We met so many of the staff throughout our stay and they were just truly amazing. The cleanliness throughout the entire resort was 5 stars. The various food options throughout the day helps break up repetitive eating, especially all of the dinner dining options. We felt safe during our entire stay, with no incidents to report. Bahia we will be returning, thank you for a great vacation!
Chrisanna
Chrisanna,5 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 1 日
The people were amazing! Shout out to Rambo the lifeguard who helped make my birthday wonderful.
Shareen
Shareen,4 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 1 日
Connor
Connor,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Didn’t appreciate being followed around in the gift shop , or the salesmen “forgetting” about my 2$ change . Rest of the staff were incredible.
Nicholas
Nicholas,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 30 日
Very clean well maintained the staff was very friendly just overall the great place
Johnny Dean
Johnny Dean,7 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 30 日
Alex
Alex,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 29 日
The Bahia Principle Luxury is a great place to vacation if you are looking for relaxing saftey and fun
We spent 4 nights of continuous activities ample food and drink and a whole lot of sunshine
The rooms are a little dated, food was a 3.5 out of 5 but I would definitely return if the opportunity came along
Jacqueline
Jacqueline,4 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 4 月 29 日
The entire experience was disappointing. Hotel is far from luxury for anyone who has experienced true luxury resorts and service. Messages were never returned, requests were not fulfilled on even acknowledged and the service and hospitality was brutal. Most staff gave the impression that they were annoyed, uninterested and plain rude!!! Weather and ground were pretty good and so was spending time together with my husband. Other than that, keep you standards LOW!
Carla
Carla,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
The staff was amazingly friendly and knowledgeable. Very prompt when asked questions. I had a great time!
Pamella
Pamella,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 29 日
The view from our sea view deluxe suite balcony was amazing. Would not recommend getting a room with a view facing the highway. Extremely noisy on that side. Hot tub in room would not drain properly. Weird holes and cracks in the ceiling. Food was not good. The nearest KFC was the best thing to eat. The juzzis poolside were not heated and the pool was only open until 6pm which was absolutely ridiculous for an adults only resort. Staff were hit or miss. Some were really cool and helpful and some were just plain rude for no reason. Overall it was an okay trip, but if you want a better resort quality trip I'd stay away from Jamaica altogether.