The staff was courteous, friendly and helpful. Greeted us upon entry and exiting. The breakfast was hot, basic, but not really satisfying. The hotel was fairly clean but the carpet has an odor and the furniture could use a good cleaning and just routine maintenance on the windows coverings too. In the hallway there are scent sprayers that smell fine, but the scent only goes 6 or 7 feet from the sprayer then it's back to the dirty carpet smell. I've stayed at a Hyatt hotel before and this one is not a best one. The location is fantastic with lots of eateries and shopping all around, however, a bit more care is needed to bring this hotel up to standard.
