It has been the worst experience in hotels that I have booked with you. I cancelled a better room in advance and when I arrived they gave me the cheapest one and said that it was what I cancelled, that the photos that you have in the application are not correct and that the room I cancelled does not exist. They never helped me and they left me in the worst room they have without a hair straightener, without an iron for clothes (which I needed for a conference, and because of so much insistence they told me this one day after I requested it). In the restaurant at breakfast they do not pay attention to foreigners and they serve the compatriots first and then us, I had to get upset so they could serve me a cup of coffee almost finishing my breakfast. I did not change due to time constraints and the area I was in. In short, it was a terrible experience that I would not want to repeat.
Felipe
Felipe,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Raul
Raul,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 20 日
Muy bien!
Muy buen hotel, ubicado en un sector tranquilo y seguro.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Cleanliness
naimul
naimul,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Best coffee and breakfast I’ve ever had! The view from the spa was nice and we got really good massages as well.
Audra
Audra,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 28 日
Enjoyed my stay at the Biohotel Organic Nice complimentary breakfast. Friendly staff. Close to the Mall , Restaurants and my dentist. I would walm to the mall almost every day. The weather in Bogota was perfect during my stay. Some construction underway and no heat in the jacuzzi so that was a little disappointing. I will go back
Nicola
Nicola,14 晚结伴旅行
Orbitz真实住客点评
6/10 好
2025 年 1 月 23 日
Everyone was very friendly and patient with me, as im from Canada and i know very little spanish, good enough english where you can understand them after a couple months of dualingo lol.
Food was amazing
Sadly their bar was veing renovated, check and see before booking as it was on their website, saldy the hot tub was broken the entire stay, very little water pressure coming from hot tub. Sauna and steam room towards end of visit was broken also.
Other than certain facilities which wasnt really their fault it was great !
John Austin
John Austin,8 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Damaris
Damaris,9 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 9 日
Emerson
Emerson,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 8 日
Luis Alfonso
Luis Alfonso,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 3 日
I'm still here for one more week
Until now everything was great
NICUSOR
NICUSOR,14 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 3 日
Great hotel. very quiet and peaceful
Jose
Jose,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Excellent hotel and staff
Hernando
Hernando,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Andres Felipe
Andres Felipe,2 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 12 月 22 日
Andrew
Andrew,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 22 日
The staff is excellent
Odette
Odette,7 晚家庭旅行
Travelocity真实住客点评
6/10 好
2024 年 12 月 22 日
Andrew
Andrew,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 21 日
David
David,3 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 14 日
Hôtel dans l'ensemble bien mais communication pas terrible. Nous avions demandé un lit bébé par mail resté sans réponse et donc pas mis en chambre lors de notre arrivée tardive à l'hôtel dommage. Mobilier dans la chambre pas très sécuritaire. Pas de linge de bain à disposition à la piscine. Personnel au petit soins, propreté parfait et restaurant très bon même si parfois le service est long.
Jonathan
Jonathan,6 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 10 日
Smell in bathroom
veerat
veerat,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 4 日
The staff is the BEST ❤️❤️.
Mavelyn
Mavelyn,9 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 25 日
The staff provide great service. They treat guests very well, while being caring and professional. The room and bathroom was a little dark, but clean. The service at the restaurant was very good and the staff works very hard and makes you feel welcome. The spa service is excellent; the steam
room i good, the sauna was not warm, the jacuzzi needs more light, as it can be very dangerous walking in and out of it.