Clerk that checked us in was super pleasant. The check out not so much. Wouldn’t even…
Good value Nice staff Elevator broke down. Nice appearance .
Hal, 商务差旅住宿 2 晚, 2021年07月05日
There was no shampoo in the rooms at this property and the staff were rude they walked in my room on my last day there ask me if I was leaving they didn’t even knock on the door
John, 全家住宿 1 晚, 2021年06月30日
Showed up at 2:30pm for 3pm check in only to be told the room we booked wouldn't be available until 5-6pm. No option, but to wait for the room we booked a Queen or take 2 double beds. We had our dog with us and had been on the road all day so we just took the room, but really. 2-3 hour delay for check in and tries to spin the 2 double beds as an upgrade? Overall the hotel is nice. We felt safe in the area and they are doing some updates on the interior it looks like. Super close to universal. Exterior exits smelled slightly of marijuana and they did a room check at one point trying to find the issue I believe. We were told later someone was burning sage in their room. Not complaints, but some general tips to keep in mind about this hotel: Unless you pay extra the standard rooms do not have fridges or microwaves. Toiletries other than soap are not provided (no complimentary shampoo/conditioner). Hotels cleaning service is not offered during your stay, you can swap dirty towels for new at the front desk, get toilet paper, etc. Cellphone signal inside the hotel is weak, we had to place phones in the window to get signal at times.
Victoria, 住宿 3 晚, 2021年06月18日
Checked in went to room. Room was not cleaned yet. Had to go all the way back down to the lobby with all my luggage to get another room. I could have paid less for better. No microwave or d Fridge. You have to pay more for them. Room was clean needs a bit updating. But for price at another hotel would have had fridge and microwave.
Dyan, 与朋友一同住宿 1 晚, 2021年06月11日
Roaches in room !
RosaStephanie, 与朋友一同住宿 2 晚, 2021年06月11日
Mary, 商务差旅住宿 2 晚, 2021年06月09日
This was a last minute pick but I’m glad we decided to stay here. The staff was friendly and hotel was better than I thought it would be. I would definitely recommend
Cindy, 全家住宿 1 晚, 2021年05月28日
Hair in the towels. Hair in the bathtub. Floors not swept. Beds extremely hard. Sheets had hair in them. Hair around the toilet seat. Pretty sure someone had been using the room or in the room while we were gone. Very disgusting. I do not recommend this place at all. Never ever
Justin, 全家住宿 3 晚, 2021年05月28日
First encounter was frustrating I already prepaid threw hotels.com I just wanted my key card as I was already late. The guy just kept talking even after me telling him we are in a rush and are familiar with the area. Finally 20 min later get my key and leave. Get back close to 1am and the hall ways smell like straight weed. Get to my room and smell mold and bleach the second I open the door. Law down exhausted from seaworld and smell pee. Was extremely disgusted woke up to take a shower and there is no toiletries or anything just a small bar of soap 😓 Will never stay here again. 10/10 do NOT recommend.
Gabrielle, 全家住宿 1 晚, 2021年05月28日
The location was great as you can walk to many places including Universal Studios. The hotel is aged but that happens to all buildings and can be fixed with maintenance. The only thing that bothered me was having to listen to someone’s dog whining and scratching at the door during the day. You get what you pay for, you look for cheap don’t expect a five star stay.
Jeffrey, 住宿 9 晚, 2021年05月26日