Ancient building, lovely hosts, excellent Italian restaurant. Room was clean and tidy in this 400 year old building. Breakfast room looks onto Cathedral green.
Mark
1 晚行程
10/10
All went fine
Jerry
1 晚行程
6/10
The outside of this hotel is absolutely beautiful, with the historic Gatehouse plus connecting building and the location is complete perfection. I can’t imagine there is a better placed hotel in the whole of Wells.
The staff were extremely welcoming and could not do enough for us. The breakfast is one of the best breakfast’s I have ever had in a hotel - no exaggeration! All made to order, with plenty of Hot Drinks and juices.
Pretty much the only thing that let down our stay was the bed. The bed was so uncomfortable that at around 2am of not being able to sleep I actually decided to sleep on the floor! I did over head the staff talking about how the rooms and furniture were getting a refurb soon - which is promising. So although 3 stars feels harsh… I think it is fair as the bed was so bad that we could not properly sleep here.
William
1 晚行程
10/10
Richard
1 晚行程
10/10
Just as it is described on the Expedia website. We loved it. Sadly only a one night stopover but we will definitely return. It was a stunning view (Wells Cathedral) in such a comfortable room. Wonderful!
Janet
1 晚浪漫旅行
8/10
We had never visited Wells and was interested in going to the Cathedral and Bishops Palace. Hotel looked well placed for this. Overall a good hotel with a good restaurant. Room a bit snug and absence of shower not great for visitors of a certain age. Bath looked like too much of a slip hazard.
Richard
2 晚家庭旅行
10/10
Views of the Cathedral. Excellent location. Delicious Italian restaurant on-site with many options all around. Andy (manager) and the entire staff so friendly and helpful. Highly recommended for the price - 2 star at 4 star service.
Parking not that convenient, but that is expected.
Dayna
2 晚浪漫旅行
8/10
Can't fault the service, the breakfast was great, the staff friendly and they even did us pizza as we was running very late and missed dinner. The room was okay, only negative was the bed was small and you couldn't stand to shower, had to sit in the bath and hold the shower head, but it was fine.
Philip
1 晚行程
10/10
Room a bit tired in places but clean and comfortable bed with top view.
Neil Porter
1 晚行程
10/10
Amy
2 晚行程
10/10
真实旅客
1 晚家庭旅行
10/10
Great location
Miranda
1 晚浪漫旅行
10/10
Paul
1 晚行程
10/10
We had a wonderful nights stay. The location is perfect for visiting Wells and backs onto the Cathedral green. The bed was very comfortable, a bit high maybe but such a good nights sleep. Can’t comment on the food as the restaurant was not open the night of our visit.
Jacqui
1 晚行程
10/10
The staff was very very helpful and friendly. My traveling companion developed a medical emergency and they facilitated everything. My complaint is with Expedia it is very unusable in the UK I had to call home to get family to cancel reservations etc. etc. I would highly suggest you make The ability to contact you more more easily
georgiana
1 晚行程
10/10
The property is beautiful, the staff great and the restaurant amazing. Can’t wait to come back!
Tiffany M
1 晚家庭旅行
10/10
Great stay! The restaurant was great and such an interesting building.
Bethany
2 晚浪漫旅行
6/10
The rooms were tired looking but bathrooms renovated and nice. Afternoon and evening staff were great but morning staff rude. restaurant on site fabulous No parking and off site parking very hard to find and long walk with cases. I would not recommend staying there
Sharon
1 晚浪漫旅行
10/10
Wonderfully located in this historic city
Sarah
1 晚浪漫旅行
10/10
A little gem of a hotel. Narrow and steep staircases so probably not ideal for people with mobility issues but it really is beautiful. I stayed in room 4, small and pretty with the most amazing view of the cathedral. Central location, comfortable and clean and excellent value for money.
Nicky
1 晚行程
10/10
a
1 晚行程
10/10
Pretty pink room; stunning four poster; fab bedding; comfy bed; decent bathroom; super central location; quiet enough at night; cool decor. Only suggestions: glad for extra throw but it showed use by a dog and edges of room and around furniture bottoms needs cleaning. Otherwise very clean. FAB FOOD/RESTAURANT!!
Janet
1 晚行程
8/10
Small but very smart and well furnished ensuit single room with excellent views across the Green to the Cathedral.
Very centrally situated.