Staff is really nice and speak good English, the room is comfortable and the hotel is located in the main street and close to restaurants, stores and supermarkets.
Julia
Julia,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 10 日
Wonderful staff❗️Everyone is pleasant, friendly, and have a desire to serve.
This is a reasonable “price performer” in a most walkable area. It’s not a luxury resort, but it fit my needs. I was able to find a nearby driver/guide (Johnston) for a fun day trip. Great❗️
I will soon conclude my stay at Rose’s on-site massage spa.
Jeffrey
Jeffrey,3 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 8 月 19 日
The hotel’s location is exceptionally excellent 5 stars for that.
It is literally walking distance to cafes stores and restaurants. Within the heart of town.
The staff was absolutely 5 stars. Professional, knowledgeable, courteous and helpful. Ms. Belle Ruby Ann and Kate went beyond excellence when it came to customer service. Thank you for making my stay a very enjoyable and memorable experience
Will most definitely come back to this hotel. The price too played such a great part in picking this hotel.
The rooms and front desk area were super clean. Very grateful for that.
There was a convience store that closes at midnight right next to the hotel.
Airport transfer pickup service was excellent.
Overall I give this hotel 5 stars and will most definitely come back to it.
The room we stayed was very wide and enough room. The hotel was close to WCTC which is the center of the city. So it's very convenient for shopping and also eating.
I made a reservation at West Plaza Downtown and they took me to a totally different hotel - West Plaza Desekel. It's the same chain but not the same hotel. I arrived with a group and was not able to stay in the same hotel as everyone else. Desekel was a dump and off the main street that I was supposed to be on. Don't stay here.