Scammed Out of My Money – Dishonest Management
booked a room at Sunset Hotel Santa Barbara but had my wallet stolen shortly before arriving. When I showed up, the owner refused to let me check in without a physical ID (understandable), but told me I would be refunded since I couldn’t stay.
A few days later, I followed up—and she completely changed her story, claiming that because I didn’t “cancel,” she held the room and kept the payment. I never even set foot in the room, and she refused to honor her original promise of a refund.