At 1st my room wasn't cleaned. But I told the front desk and they upgraded my room free of charge and validate my parking. So I can't complain
Cynthia
1 晚结伴旅行
10/10
Andrea
4 晚行程
6/10
Room was clean however there was a show going on at the KeyBank arena literally right down the street, where event goers were parking it the hotel lot. Staff did nothing about these parkers, making it impossible for us to park our car. We paid $18 a night to park and couldn't even get a spot at 5pm. Not happy about this at all.
Christina
2 晚行程
8/10
Vernice
2 晚家庭旅行
10/10
This hotel never disappoints..I was in for Kelsea Ballerini and the Bandits game. The location is great- just a couple blocks from the arena. The staff is always so welcoming and helpful. And I love the rooms there. Cozy and very clean.
Andrea
3 晚行程
8/10
ASHLEE
1 晚行程
10/10
Amanda
1 晚行程
10/10
Everyone was really kind and the room was clean, and very comfortable. Some of the girls used the gym and hot tub and had a nice time.
Karis
1 晚结伴旅行
10/10
Love staying here because it’s so close within walking distance to Key Bank Center for shows.
Hannah
1 晚行程
10/10
*
Bruce
1 晚浪漫旅行
8/10
真实旅客
1 晚家庭旅行
8/10
Samantha
2 晚家庭旅行
8/10
Stacey
2 晚行程
10/10
.
Frances
1 晚行程
10/10
Very clean and great location for the KeyBank center and the casino both walkable distance . Very good hot tub and pool and room was good clean and the service was easy and friendly.