Hotel staff are super friendly. Not my first time staying here. Same as last time. Very good
Fai
Fai,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 8 月 11 日
Excellent View
Choi Hung
Choi Hung,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 1 月 26 日
Kai
Kai,1 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 10 月 14 日
The Shangri-La at The Shard in London, staying in a room with an iconic view, offers a clear vista of the Tower Bridge and various important landmarks. The dinners and breakfasts provided by the TING restaurant are excellent. The front desk also offers service in fluent Chinese and English. Other Shangri-La hotels should consider this establishment's service standards as a worthwhile example to emulate.
Wei Jen
Expedia真实住客点评
10/10 绝佳
2023 年 9 月 27 日
Good hotel
The hotel is super good. Except the room make up service was not consistent. Sometimes it takes in the morning. Sometimes in the afternoon and sometimes almost at 6 pm.
Sau Mei May
Sau Mei May,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2020 年 9 月 17 日
Nice View
Nice view.
Reservation team did a good job, with follow up to my request.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2020 年 6 月 4 日
Just wonderful, nothing other to say! The fantastic view from the room, even with a telescope. We enjoyed the big and technological room so much. My top choice in London!
Simon
Simon,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2020 年 2 月 4 日
設施頂級的住宿環境。
真实旅客
1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2019 年 10 月 6 日
gang
gang,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 9 月 24 日
JN_Hong
JN_Hong,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2019 年 5 月 19 日
很靚,景觀非常好,能望倫敦橋,方便及服務非常滿意,加床又不須叧外消費,但晚上11:00 後, Room service 不是太多選擇,在52/F Dong Bar afternoon tea 也不錯,360 度景觀難著芵弎下午茶非常社意,下次來倫敦也要再住。
Fabulous! Wonderful room! Great view! Great breakfast! Amazing service! Couldn’t fault it!
Paula
Paula,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Easter Break
Amazing hotel with spectacular 360 views across London. Real luxury and fantastic service
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Ralph
Ralph,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
M
M,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Exceeded expectations
I booked a 1 night stay for my wife and daughter and they have not stopped raving about what a fabulous hotel The Shard is. Staff absolutely lovely and the room and the views are apparently stunning. They were made to feel so welcome at Check in. They were really excited about the stay and expected the hotel to be great, but so far it has exceeded their expectations !!
Paul
Paul,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Jenn
Jenn,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 8 日
Very good but room for improvement
Really good stay overall. Facilities very good as usual but some areas can get quite busy especially as the hotel and the restaurants attract plenty of day trippers and people redeeming experiences like afternoon teas, etc. Room very clean. Breakfast - plenty of choice although quality has declined somewhat I feel compared to before (especially the made-to-order cooked meals). Staff generally good but could be more proactive and less 'robotic' and more authentic in interactions. Can be hard to get through to the main desk/reception a lot of the time over the phone because of (apparently) how busy they are - experience for everyone would be better if this was addressed. The first port of call for many queries shouldn't be inaccessible like this. It's an iconic, top notch facility but just needs to eschew complacency in order to not let their 'world class' slip.