芭堤雅美居海洋度假酒店 (Mercure Pattaya Ocean Resort)

I booked 4 two signle beds rooms. Hotel reception told me they only have one room with two single beds and can only gave me other 3 rooms with double beds. I have to wait for another 40 minutes if I insist my requests. I arrived by almost 4 PM by the way. I was told that this is their hotel's internal policy, which is I understand, they have this, you as customer, take it. You have questions, this is our policy. It looks funny to me but maybe this is truth. The reception is overall a bad time I spent in the hotel. It is pretty long. I understand that we have 8 people. The reception guy does not know the basic rule which is, when you talk to people, you need to look at them, moreover, I am the customer. I felt that is a bit rude. Hotel is fine overall.

离芭堤雅唐人街不远，近bigC卖场，10月有航空21商场准备开业，两个滑梯，女儿玩得开心。下次再来。

非常好的酒店

A family trip with a one year-old baby. It was a comfortable stay with breakfast included. Overall is great, except there was once when we asked for toothbrush sets, it took about an hour to deliver to our room, which at that time was my baby sleeping time- the doorbell woke him up...so that wasn't nice. Otherwise, great condition, relatively new.

Nice stay! Pool area was a lot of fun! Will come again!

Worth Money, Location is okay. Small room, comfy bed.

The hotel is located quite close to Terminal 21 shopping mall, so it is very convenient for my family of 4. The check in process took 20-30 minutes, which was a bit unusual. Our room was just enough size for us, We has superior twin room on 9th floor. The children swimmingpool looked much nicer on photos, but not in reality. And the area is quite cold by some reason, maybe because it sits in the shadow of the building. Breakfast is just acceptable and ok. Overall is a good hotel, considering the price.

Worst breakfast ever The staff not enough over the weekend the food was very poor quality and the food tray was empty more than 5 min during the busy hour

Good location to both 2nd road and Beach road. Many children, noisy, running up and down halls

Excellent property with water park. Must for kids...