In the heart of Lucerne, Hotel Spatz offers a warm welcome with dry cleaning services, a restaurant, and snack bar. Connect to WiFi or unwind with newspapers while appreciating the hotel’s overall condition.
When you stay at Hotel Spatz, you'll be within a 10-minute drive of Chapel Bridge and Swiss Transportation Museum. Fellow travelers like the overall property condition.
At a glance
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Hotel size
19 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (7:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children aged 5 and younger eat free breakfast
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (CHF 12 per day)
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Snack bar/deli
Services
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
1 building/tower
Built in 1972
Safe-deposit box at front desk
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Electric kettle
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Heated floors
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Electrical adapters/chargers
More
Daily housekeeping
Local maps
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.50 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 18 for adults and CHF 10 for children
Parking
Uncovered self parking costs CHF 12 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Also known as
Hotel Spatz Lucerne
Hotel Spatz
Spatz Lucerne
Hotel Spatz Hotel
Hotel Spatz Lucerne
Hotel Spatz Hotel Lucerne
Frequently asked questions
Does Hotel Spatz offer free cancellation for a full refund?
Yes, Hotel Spatz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Spatz?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Spatz?
Yes. Self parking costs CHF 12 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Spatz?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Spatz?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (3-min drive) is nearby.
Are there restaurants at or near Hotel Spatz?
Yes, there's an onsite restaurant.
What's the area around Hotel Spatz like?
Hotel Spatz is a short 18-minute walk from Chapel Bridge and 18 minutes' walk from Jesuit Church.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.0
Location
8.8
Staff & service
8.0
Property conditions & facilities
Popular mentions
Service staff
Room
Location
Elevator
Luggage
Transportation
Lobby
Restaurant
Amenities
Reviews
Verified
10/10 Exceptional
Sep 16, 2025
Our stay in this hotel was great, friendly staff and easy access to transpo.
Wilson
Wilson, 2-night trip
Verified
10/10 Exceptional
Sep 3, 2025
Convenient location and great staff.
Scot
Scot, 4-night trip
Verified
8/10 Very good
Aug 27, 2025
Nice location
Kshitiz K
Kshitiz K, 2-night trip
Verified
10/10 Exceptional
May 15, 2025
Excellent location, staff and comfort.
Lina
Lina, 2-night trip
Verified
8/10 Very good
Oct 18, 2025
Did not have breakfast.
Overall, it was a good stay.
Margaret
Margaret, 1-night trip
Verified
10/10 Exceptional
Aug 26, 2024
Very friendly staff, bus stop is in front of the hotel entrance. Good location.
Xumin
Xumin, 1-night trip
Verified
10/10 Exceptional
Oct 1, 2024
we loved our stay here!! So charming and comfortable. Would definately recommend.
Alice
Alice, 1-night trip
Verified
8/10 Very good
Jul 22, 2025
I could get transportation to and from the city and train station without any problems and it was just outside of the hotel! Hiwever, any gricery store, pharmacy, or laundry services were in the neighborhood. The breakfast was goid with a selection.
Kathleen
Kathleen, 2-night trip
Verified
6/10 Good
Jul 24, 2025
Friendly staff, a bit out of old town. Clean basic rooms. No air conditioning in summer was hard
Nicholas
Nicholas, 2-night trip
Verified
8/10 Very good
Mar 28, 2025
Samir at the front desk was incredibly helpful and a great ambassador for the hotel. The location is just OK (15 minute walk from the real city center) but free public transit runs all the time. Property is clean and rooms are airy with great windows.
Christopher
Christopher, 2-night trip
Verified
8/10 Very good
Sep 9, 2024
The safe were friendly and helpful, frequency and convenience of buses excellent
Charlotte
Charlotte, 2-night trip
Verified
8/10 Very good
Jun 18, 2024
Nice pillows
Very nice pillows… great location!
Shirley
Shirley, 1-night trip
Verified
10/10 Exceptional
Jun 8, 2024
Love the side entrance, bus stop right outside the door and the fan provided in the room. It was cozy but comfortable enough for 3. Front desk was super nice.
Lauren
Lauren, 2-night trip
Verified
10/10 Exceptional
Jun 19, 2024
Lovely staff. Great rooms. Only downfall was no refrigerator in the rooms.
Kimberly
Kimberly, 2-night trip
Verified
8/10 Very good
Jul 20, 2024
Great stuff, friendly and helpful. Clean and convenient location. We got instructions and used our reservation as tickets from the train station to the hotel
Nadia
Nadia, 2-night trip
Verified
8/10 Very good
Jun 22, 2025
As pointed out in other reviews, be aware that there is no AC. It can get very hot at night. The lack of AC aside, the hotel holds a good standard. The staff is very friendly and the walk into the city center is nice and short (15 minutes). You also get a free pass for the buss. All in all, a nice hotel, but very varm at summer time.
Stian
Stian, 1-night trip
Verified
10/10 Exceptional
Jul 10, 2025
We were notified upon check in a shower door was removed as a recent guest broke it. The manager offered to give my family (3 of us) free breakfast for both days of our stay which was more than fair and appreciated (I did not ask for anything)! I am grateful for the hospitality and generosity that was extended to us.
The area is less than a mile from the center of old Luzern and we walked. The area is quiet and safe so this was not an issue.
Orlin
Orlin, 2-night trip
Verified
10/10 Exceptional
Sep 8, 2024
My stay at this boutique hotel was an absolute delight! The property is small, quaint, and impeccably maintained, offering a welcoming atmosphere. The staff were incredibly kind and attentive, going above and beyond to make me feel at home. Their warm hospitality made my experience even more enjoyable. If you're looking for an escape with exceptional service, this is the perfect spot. I can’t wait to return!
Carrie
Carrie, 2-night trip
Verified
10/10 Exceptional
Jun 8, 2024
We walked from the train station but then took the bus from then on. There aren’t many amenities or restaurants nearby but we did find a nice walkable option called Militargarten where we had good local beer and the best bruschette we had on the trip.
Susan
Susan, 2-night trip
Verified
6/10 Good
Sep 17, 2024
Not a great location, property was quite dirty and the room had a faint drain smell.
Keith
Keith, 1-night trip
Verified
10/10 Exceptional
Aug 4, 2024
Samer at the front desk was the best! He definitely went above and beyond more than once for the enjoyment of our stay. He even went as far as riding the bus with us and showing us which stop to take! (It happened to be the same bus he was taking but still, we were very grateful). The hotel was conveniently located for our needs and the beds were comfortable and clean. It was just right!
Heather
Heather, 1-night trip
Verified
6/10 Good
Jul 8, 2024
Fair stay for the price
Short weekend trip to Lucerne. Front desk was quick and friendly to get me checked in. Room is quite cramped and bed is extremely firm. Bathroom was relatively clean, but one can see damage near the windows and marks on the bedroom walls.
Conviently located near the bus stop. Good for the relatively cheap price. A decent stay, moderately clean, but not very comfortable.
Verified traveler
2-night trip
Verified
8/10 Very good
Nov 23, 2024
There is a faint drain smell in the building and room. However, the customer service is excellent! There is no supermarket nearby, but there is a restaurant conveniently located opposite the hotel.
Mark
Mark, 1-night trip
Verified
8/10 Very good
Nov 10, 2024
Lovely hotel with friendly helpful staff and nice communal area. Parking is available but due to location and layout some spaces are rather tight. Stayed with my three kids in family room on top floor. Large room with lots of space though room had two double beds instead of advertised four singles. No lift so had to carry suitcase up a reasonable amount of stairs to room. Really convenient for bus to Lucerne and beyond as stop right outside hotel. Would recommend to anyone.
Michael
Michael, 1-night trip
Verified
8/10 Very good
Sep 9, 2024
Room was big enough for four. The bathroom spacious. Check in easy. No elevator. No AC, but the windows open making it cool at night. 20 min walk to chapel bridge. Bus stop outside the door. No laundry on site.