Expedia charged me on my Discover card when I booked.
Hotel Arena Palace charged me when I checked in on my VISA.
It is double charge.
When I checked out I left notes to Hotel Owner/manager to complain double charge.
I ask "Please refund me."
真实旅客
1 晚行程
Expedia真实住客点评
4/10 尚可
2015 年 9 月 1 日
真实旅客
Hotels.com真实住客点评
6/10 好
2025 年 9 月 20 日
Fernando
Fernando,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 20 日
Franck
Franck,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 11 日
Le personnel est très agréable 🙂
Mais l'hôtel a besoin de rénovation.
Ma chambre était propre mais il y avait une forte odeur de l'enfermement . Donc nous avons dormi avec la fenêtre ouverte.
Les toilettes et la douche sont à l'extérieur de la chambre donc ce n'est pas pratique avec un enfant 😭
Les toilettes n'étaient pas propre et il n'y avait plus de papier toilette.
Francenelle
Francenelle,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 3 日
La chambre était tellement sale
Oumar F
Oumar F,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 1 日
Dana
It was not too bad. The room was comfortable, the shared bathroom was clean but the sink was in my room so I had to leave the bathroom and go back to my room before I could wash my hands.
The ceiling fan made it comfortable because it was very hot outside.
The staff were very courteous and carried my luggage when I arrived, and they always treated me well. Most of them knew English.
There were electric bikes for rent just across the street and there were lots of coffee shops and other businesses close by.
There was also 2 large catholic cathedrals within walking distance, and the catacombs as well.
It were affordable, which was especially important seeing as how I was stranded there because of the Air Canada strike.
The only thing I really didn’t like was that there was no coffee or tea available. There was also no Bible left in the night table. I thought that every hotel was supposed to have one, but apparently I was wrong.
Dana
Dana,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 31 日
Akashdeep
Akashdeep,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 29 日
A cheap hotel in a very convenient location. The staff was friendly and the room comfortable.
Very bad place. Had to leave after 30 minutes because my daughter has asthma and the room smells mold and couldn't breath well. Also, no AC when it was 34 degree. Made her condition worse. We paid for 2 nights and hoping will get a refund for at least 1 night. The only good thing is the staff, we found Very friendly and knowledgeable.
On entry to the building, my first impression was- low standard and my suspicions were soon confirmed. There are 2 flights of steep stairs leading to our floor and on entering the room, the pillow cases were dirty and had hair all over them. The blanket on the bed had holes in it- evidently due to cigarette burns.. No toilet paper. Ceiling fan not working- although a portable fan in poor condition was later provided. We had 3 nights of poor sleep due to the extreme heat in the room. A coffee machine was provided but without cups or any coffee ingredients. The so called private bathroom was so narrow that you had to enter it sideways. I would not recommend this place to anyone.