This hotel is absolutely mid. The service sucks, it took forever to get anything. Room service was also unavailable, the rooms themselves were marginal with a bed of that resemble the hospital bed, with pillows that were probably about two dollars apiece. Also, the food quality was OK not great. If you get the all-inclusive, the drinks are limited with cheap alcohol and premium drinks are €20 apiece. The staff really does not know or doesn’t care what they’re doing. Try to book a boat, and they had no clue of when the tour company was going to come back and work so we just bypass it all together. The pool had a lot of rules as well, we had to drink on the side of the pool, even though we had plastic containers, which made no sense. Literally, nobody knew what the hell they were doing at this hotel or didn’t care. Also the elevators took forever, and our extremely small one actually broke down during our stay. Also, to add insult to injury, someone smeared excrement on the floor of one of the elevators during one of our nights there totally disgusting. The only good thing about this hotel is that they did come and make up the room every day I didn’t forget. Finally, the day we were supposed to leave, they started banging on the door, having us get out as quickly as possible, as I wanted to backfill the of the room. Totally unprofessional. Stay away from this dumb one of the worst hotels in Ibiza.