At Hotel Los Portales, immerse yourself in a tranquil retreat with a free breakfast buffet, soothing spa services, and an inviting pool. Relax on the sun-kissed terrace or stroll through the beautiful garden.
Rotonda Los Encuentros 500 metros norte, Chinandega
What's nearby
Museo Chorotega-Nicarao - 5 min walk - 0.4 km
Iglesia El Calvario - 3 min drive - 1.1 km
Guadalupe Church - 3 min drive - 1.4 km
Mausoleum of Rubén Darío's Mother - 4 min drive - 1.8 km
Santa Ana Parish - 5 min drive - 2.1 km
Getting around
Augusto C. Sandino Intl. Airport (MGA) - 179 min drive
Airport shuttle (surcharge)
Restaurants
Plaza Farallones - 4 min walk
Las Tejitas - 14 min walk
McDonald's - 10 min walk
Super 7 - 17 min walk
Casa del cafe - 10 min walk
About this property
Hotel Los Portales
Hotel Los Portales is a great choice for a stay in Chinandega. Guests can indulge in massages and enjoy French cuisine at La Terraza, which is open for lunch and dinner. An outdoor pool, a bar/lounge, and a snack bar/deli are other highlights. The helpful staff and overall property condition get good marks from fellow travelers.
At a glance
DONE
Hotel size
30 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–10:00 AM
Restaurant
Bar/lounge
Barbecue grills
24-hour room service
Snack bar/deli
What to do
Pilates classes
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Spa services
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Free rollaway/extra bed
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
La Terraza - This restaurant specializes in French cuisine and serves lunch and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 130 per person (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
Hotel Los Portales Chinandega
Hotel Los Portales
Los Portales Chinandega
Hotel Los Portales Hotel
Hotel Los Portales Chinandega
Hotel Los Portales Hotel Chinandega
Frequently asked questions
Does Hotel Los Portales offer free cancellation for a full refund?
Yes, Hotel Los Portales does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Los Portales?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Los Portales?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Los Portales?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Los Portales?
Yes, an airport shuttle is available. The charge is USD 130 per person one-way.
What are the check-in and check-out times at Hotel Los Portales?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Los Portales and nearby?
Onsite recreation at Hotel Los Portales includes Pilates. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.
Are there restaurants at or near Hotel Los Portales?
Yes, La Terraza offers French cuisine.
What's the area around Hotel Los Portales like?
Hotel Los Portales is a short 16-minute walk from Iglesia El Calvario and 11 minutes' walk from Museo Chorotega-Nicarao.
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Reviews
Hotel Los Portales Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.6
Location
9.2
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with a wide variety of delicious options and excellent service. (7 reviews)
The pool at this property is clean, beautifully designed, and the perfect temperature for relaxation. (6 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Jan 22, 2026
It was convenient with the pool area right outside the room. Service was great! Breakfast was okay.
Johannes
Johannes, 3-night trip
Verified
8/10 Very good
Feb 2, 2026
We like the place however our bathroom had mold it would be nice if they kept the room cleaner and the pool was not clean while we were there.The food was good and the bed was comfortable.
Irania
Irania, 1-night trip
Verified
10/10 Exceptional
Jul 26, 2025
A great couple’s anniversary celebration
Great atmosphere, cleanliness and superb service stayed three nights and accommodations were above and beyond!
VIRGINIA
VIRGINIA, 3-night trip
Verified
10/10 Exceptional
Jul 5, 2025
Very clean ,.. friendly staff..! Great location !!
Jarvin
Jarvin, 2-night trip
Verified
10/10 Exceptional
Nov 27, 2025
Excellent customer service
Maria
Maria, 5-night trip
Verified
10/10 Exceptional
Jul 15, 2025
I had a wonderful experience at Hotel Los Portales, very friendly staff, elegant decor of the rooms and lobby and very secured parking area.
Harold
Harold, 1-night trip
Verified
10/10 Exceptional
Apr 30, 2025
Very nice and safe place, close to shopping center and bars.
Sergio
Sergio, 1-night trip
Verified
10/10 Exceptional
Oct 27, 2025
Absolutely loved this hotel. I’m shocked it doesn’t have higher rating. We got the hotel with 2 bedrooms for a great price on Expedia. The staff was very friendly and the rooms were very clean. The only thing that was bothering was the horrible water pressure.
Janice
Janice, 1-night trip
Verified
6/10 Good
Nov 13, 2025
I’ve stayed at the Portales a few times over the years. The variety and quality of the included breakfast has declined greatly. However, the coffee is still delicious and the staff are friendly and helpful.
Alma
Alma, 7-night trip
Verified
10/10 Exceptional
Sep 1, 2024
Lovely location, great staff And great service
Lovely staff will definitely come back.
Anibal
Anibal, 4-night trip
Verified
10/10 Exceptional
Apr 28, 2024
Very clen and beautiful hotel and super friendly staff olso excellent food and drinks.
Carlos
Carlos, 3-night trip
Verified
10/10 Exceptional
Mar 20, 2025
We have been here a few times and every time it has been a really good experience. They always provide excellent customer service that’s why we always come back.
Marcia
Marcia, 1-night trip
Verified
10/10 Exceptional
Nov 18, 2024
Great experience, staff and most important part clean
Maria Margarita
Maria Margarita, 3-night trip
Verified
10/10 Exceptional
Feb 14, 2025
I realy lije the way of the look of the beautiful hotel. Super clean and very friendly and helpful staff. Best hotel in Chinandega it nay be one of the best in Nicaragua.
Carlos
Carlos, 1-night trip
Verified
8/10 Very good
Jul 30, 2024
I really enjoyed my stay at the hotel, the staff was very professional and attentive. I will stay again in the near future.
Freddy
Freddy, 1-night trip
Verified
4/10 Fair
Sep 23, 2025
Lorena at the Front Desk when checking was execellent however the waiters at the breafast area were extremely rude. They need to be urgently trained how to serve customers.
Louis
Louis, 2-night trip
Verified
10/10 Exceptional
Jul 12, 2024
Very well kept and clean. staff was professional and friendly.
Reyna M.
Reyna M., 1-night trip
Verified
10/10 Exceptional
Oct 26, 2023
Excellent service and cleaniness
Sergio
Sergio, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2025
Very clean
BLANDON
BLANDON, 1-night trip
Verified
10/10 Exceptional
Aug 10, 2024
Lizjorge
Always great accommodation in our room.
The pool is always clean the staff is great. Breakfast is a good selection of food however they can upgrade the special of the day for the guests like wings, chicken bites, the drinks but in general great place to be 😊
Isabel
Isabel, 3-night trip
Verified
10/10 Exceptional
Jul 13, 2024
Wow! What a treasure! We will definitely stay here again. The staff, the rooms, the beautiful property…all incredible! The hotel breakfast alone was worth coming back for. Our breakfast server was the best we ever had anywhere. Multiple restaurants within a few minutes walking distance. We are at Dragonfly last night and it was wonderful. The pool at Los Portales is lovely as well! Very impressed!
Elizabeth
Elizabeth, 1-night trip
Verified
10/10 Exceptional
Sep 19, 2024
5-Star Review of The Portales Hotel in Chinandega!
I recently had the pleasure of staying at The Portales Hotel in Chinandega, Nicaragua, and I can’t recommend it highly enough! From the moment we arrived, the welcoming atmosphere and outstanding service made us feel like we were part of a family.
The pool is absolutely stunning—clean, beautifully designed, and the perfect temperature! It was a fantastic place to relax during the warm days.
Breakfast was a highlight of each morning. The all-you-can-eat buffet offered a wide variety of delicious options, and I loved that I could order my eggs cooked exactly how I wanted. Breakfast service from 6 to 11 AM made it easy to enjoy a leisurely start to the day.
For lunch and dinner, the culinary offerings were exceptional! I especially recommend trying the salmon with veggies; it was simply phenomenal! Each meal was thoughtfully prepared, and the flavors were incredible.
The rooms are perfect for unwinding after a day of exploration. The air conditioning was a blessing, the WiFi was excellent, and the spacious bathrooms with walk-in showers were such a treat. Our room was consistently cleaned, ensuring a comfortable stay.
What truly stood out, however, was the amazing staff. From Crishian and Francisco at the bar to the lovely concierge team—Heidy, Lorena, Stephanie, and Milagro—their warm smiles and friendly demeanor made every interaction a joy. Jorge was also fantastic.
Alexandra
Alexandra, 3-night trip
Verified
10/10 Exceptional
Aug 8, 2025
Great and hospitably staff, breakfast was excellent.