NO HOT WATER— during entire stay.
Dirty, run down place.
Horrible hotel experience.
James
James,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
christy
christy,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 12 日
Dale
Dale,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 11 日
Che
Che,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Gloria
Gloria,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 28 日
Brandon
Brandon,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 27 日
Phyllis
Phyllis,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 17 日
Our room didn't have any heat.
Thomas L
Thomas L,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Mariana
Mariana,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 5 日
Hannah
Hannah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 28 日
Tina
Tina,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
great experience
Great location, friendly staff, valet and clean rooms. The hotel's art museum and vault made it a unique experience.
Alexander
Alexander,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Kathryn
Kathryn,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 26 日
Our stay wasn't bad. The rooms need a little renovation on the carpet. Its time for some new carpet in the room. Or change the carpet out for marble or some sort of laminate.
Brandon
Brandon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Very impressed with our first stay here. Unique hotel. Spacious room. Great staff.
Jane
Jane,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 26 日
High hopes not met. Front desk person explained all amenities and room charges but spoke so low and fast I couldn’t understand. The tv would dim the brightness down after 10 seconds being on a channel. The shower door would make an extremely loud noise every time it opened and closed. I couldn’t get one of the curtains/blinds to close. The led light in the bathroom was broken so it would flash lights. Lots of weird of noises at night.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 26 日
Enjoyed the “drink cards”. Polite staff. Dirty sheets. Worn furniture
Jimmie
Jimmie,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 21 日
William
William,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 15 日
Cold Night in a 21C
My stay with my honey was overall good the problem the room had no heat. Even telling the front desk the heat wasn’t fixed nor was a room offered we snuggled up close and checked out next day.
Nakeya
Nakeya,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 15 日
To start with the staff was very friendly, I only rated that area 3 star because it said staff and services. There was no heat in our room from the minute we arrived. The first call to inform them we were told the heating was turned on by motion sensor, give it an hour. Our second call they said well we could bring up a heater and some extra blankets. It took a third call to get them to the room. The heater helped but the comment well it is an old building and was a bank in my mind was no excuse.
Considering it is known as an art hotel the wall color in our room was incredibly boring s as was the art work. ( The lobby was very well appointed so we did not expect this).
Room service was dismal. So many things forgotten requiring multiple trips back to the kitchen. Food was ice cold at breakfast. On Saturday morning we asked for two soft boiled eggs and two hard boiled eggs. I had the order repeated back to me. We received 4 hard boiled eggs. When they called to see how things were we told them about this and she said she’d tell her manager and get back to us which never happened.
It’s been a very, very long time since we have had a poor experience at hotel. We were quite taken back by this. Again the staff was very friendly but we will not be back.