Wonderful vacation unit with two bedroom for 6 people. Full equipped kitchen ware. Hilton village is a little far from the main street. Self parking is expensive and far from grand islander.
真实旅客
4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 4 日
heather
heather,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 16 日
Ian
Ian,5 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Daisuke
Daisuke,5 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 1 日
Poorly run hotel, awful service, overworked staff
We are shocked and appalled by how poor the service was at the Hilton after paying over $1,000 per night. The number of staff and amenities were not enough for the amount of guests staying at the hotel. We felt bad for the staff who were running off their feet. There seems to be serious management issues or management is too cheap to staff the hotel appropriately. Both check-in and check-out had long chaotic lines, with only 3 of 6 check-in desks open. The pool/beach towel kiosks were only staffed until around 6pm, despite the pools being open to 10pm (so you couldn’t get towels in the evening). We booked a large multi-bedroom multi-bathroom suite for 6 guests but only had enough towels, linens, and pillows for 4 guests, despite 6 guests on the reservation. I could go on about how poorly run the hotel was, but I am running getting close to the character limit for the my review. Not what we expected for the price.
Brett
Brett,8 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
HYUNKYOUNG
HYUNKYOUNG,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Rostyslav
Rostyslav,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 1 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 28 日
After arriving from a very long travel day, our son had a medical emergency in one of the onsite restaurants just hours after check in, the staff at the establishment were clearly trained, acted fast, and with grace and professionalism. When we returned to our hotel room the next day we were graced with a get well gift for our kiddo full of fun activities for him to do while he recovered fully accompanied by a hand written note from hotel leadership. Class act! I would recommend this stay to anyone I know based on this act of kindness alone!
Katy
Katy,7 晚家庭旅行
CheapTickets真实住客点评
8/10 很好
2025 年 1 月 26 日
We liked the Grand Islander apartment - it was spacious, new and fairly clean. Service at front desk was decent, and housekeeping was also good. However, when we arrived with a lot of luggage there was no help offer from the bell desk. Also, service at the towel collection at Paradise Pool and Super Pool lacked any smiles. It would have also been nicer if the pools were a bit warmer.
Rose
Rose,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 22 日
First time staying at Grand Islander , amazing property , balcony view beds kitchen , 2 tvs
Everything amazing about room
Daily Cleaning
Staff very friendly
Vishal
Vishal,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Loved everything except the 10 am strict checkout.
Emmanuel
Emmanuel,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Although it was busy the staff were great to deal with. The kids loved the pools and watching the ducklings in the ponds. Parking was very expensive but that’s expected in Waikīkī
Emma
Emma,11 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 17 日
5 stars highly recommended! Beautiful resort! Location is best in Waikiki..
The property was well maintained, stocked and cleaned. The amenities were great and we had a fabulous stay with our children!
Rashell
Rashell,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 15 日
SHIZUKA
SHIZUKA,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 14 日
Juanita
Juanita,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 14 日
Haruhiko
Haruhiko,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Kerry
Kerry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 25 日
Pranav
Pranav,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 7 日
Carmen
Carmen,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 7 日
Our vacation stay with Hilton Grand Islander was truly awesome. From the beautiful property areas to the cleanliness of the rooms, and most especially to the staff have made our stay in Waikiki a special one. Would highly recommend this place to family and friends.