I was that horrified at the condition and state of the room that I left pretty much as soon as we arrived.
I was looking forward to a relaxing night in, with having a "spa suite" - the spa had definitely seen better days.. and could smell mold as soon as you entered the room. It looked as though someone was just previously in there as the lamp shades were not straight, there was alot of dust accumulated and i didnt feel comfortable laying on the bad bed or sitting on the dirty couch. The floor was disgusting too.. I didnt even use any of the facilities, I was so upset and unsure about the whole vibe there in general that i had no choice but to leave and am hopful to retrieve any of my money back for such a disappointing experience for such an expensive "hotel". I was scared for myself and partners well being.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 3 日
Unsafe, unsanitary, unpleasant
I booked the "Executive Suite"
I arrived to find the bin full of someone's take away.
There were ants on the coffee table, that had not been cleaned.
The table had burn marks on it.
The toilet seat was broken, the safety latch for the door was broken.
The power cable for table light in the bedroom was held together with duct tape.
Shampoo & soap were not supplied.
There was no hot water, I had to use cold water for my morning shower
David
David,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 3 日
Donald
Donald,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 28 日
It wasn’t very clean looking. Mouldy bathroom. Didn’t look like it had been vacuumed between guests. There was bloodstains on the single bed mattress. The dryer didn’t work. Replacement was promised but never arrived. So unimpressed that we got a refund and left early
Brett
Brett,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 21 日
Erica
Erica,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 20 日
Erica
Erica,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 19 日
From check in to leaving, very hospitable, room very clean, bed comfortable and amenities great.
Rosemary
Rosemary,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 19 日
What a dump
One bedroom apartment with 2 queen beds was filthy. kitchen floor tile grout dirty, oven putrid and missing a knob, black mould on splash back tile grout, microwave ancient and grotty. Dust everywhere and musty smell.Shower desperately in need of major clean brown slime on base of door. Walls patched not sanded or painted hair stuck to wall beside frig,cockroaches.Just awful,feel totally ripped off at $200 a night reception acknowledged complaint but took no action
Murphy
Murphy,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 17 日
Understand the rooms are going through a refurbishment stage but only part of the room had been done.
Kitchen plates/utensils etc were not enough for the room.
Mark
Mark,6 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 5 日
Mikaylah
Mikaylah,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 3 日
Terrible, dirty, uncared for
Rebecca
Rebecca,1 晚家庭旅行
Wotif真实住客点评
8/10 很好
2024 年 12 月 23 日
Was well priced, good beds
Bathroom had cobwebs and old face washer still there
Suzanne
Suzanne,1 晚家庭旅行
Wotif真实住客点评
6/10 好
2024 年 12 月 9 日
Dianne
Dianne,1 晚行程
Wotif真实住客点评
10/10 绝佳
2024 年 12 月 8 日
Daniel
Daniel,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 6 日
Lots of parking
Mark
Mark,1 晚行程
Wotif真实住客点评
6/10 好
2024 年 11 月 26 日
Needed a good clean of room. Other than that was ok
Bernie
Bernie,1 晚行程
Wotif真实住客点评
8/10 很好
2024 年 11 月 23 日
Room and facilities were good for what we wanted and needed.
Robin and Frank
Robin and Frank,1 晚浪漫旅行
Wotif真实住客点评
6/10 好
2024 年 11 月 19 日
We would like to thank the manager
We originally were given keys to a upstairs unit but on request he up graded us to a family room down stairs. We are in our mid seventies.
Bryan
Bryan,1 晚浪漫旅行
Wotif真实住客点评
2/10 很差
2024 年 11 月 19 日
There were people yelling and arguing half the night. Kids screaming and doors opening and slamming. The website photos did not represent the condition of the room at all. The linen was clean but the room overall was surface clean but really old, dated and pretty gross. I wouldn’t recommend this place, or would expect a lot cheaper for the service provided.
Nicole
Nicole,1 晚家庭旅行
Wotif真实住客点评
8/10 很好
2024 年 11 月 19 日
Fetah
Fetah,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 16 日
Nice big room. Fantastic hot shower.
Duncan
Duncan,1 晚行程
Wotif真实住客点评
10/10 绝佳
2024 年 11 月 15 日
Thomas A
Thomas A,4 晚行程
Wotif真实住客点评
10/10 绝佳
2024 年 11 月 15 日
photos on the internet were deceiving when i booked.doors would not close properly, mould in shower dirty carpets
etc etc
Maria
Maria,1 晚家庭旅行
Wotif真实住客点评
4/10 尚可
2024 年 11 月 10 日
Room had a connecting door which transmits noise from next room
Room had an odour