I was that horrified at the condition and state of the room that I left pretty much as soon as we arrived.
I was looking forward to a relaxing night in, with having a "spa suite" - the spa had definitely seen better days.. and could smell mold as soon as you entered the room. It looked as though someone was just previously in there as the lamp shades were not straight, there was alot of dust accumulated and i didnt feel comfortable laying on the bad bed or sitting on the dirty couch. The floor was disgusting too.. I didnt even use any of the facilities, I was so upset and unsure about the whole vibe there in general that i had no choice but to leave and am hopful to retrieve any of my money back for such a disappointing experience for such an expensive "hotel". I was scared for myself and partners well being.
真实旅客
1 晚行程
2/10
I booked the "Executive Suite"
I arrived to find the bin full of someone's take away.
There were ants on the coffee table, that had not been cleaned.
The table had burn marks on it.
The toilet seat was broken, the safety latch for the door was broken.
The power cable for table light in the bedroom was held together with duct tape.
Shampoo & soap were not supplied.
There was no hot water, I had to use cold water for my morning shower
David
1 晚商务旅行
2/10
Find somewhere else to stay
Anne
1 晚行程
2/10
Black mould in the shower. Room had that stale dust smell like it hadnt been opened for some time.
Jimbro
7 晚行程
6/10
Aaron James
3 晚行程
6/10
IU as on the bottom floor, once opened I discovered th clock had the screws almost removed. I contacted the nice guy in reception he tightened them up. I also noted and let them know that he safety chain was missing from the door so I had to push something up against the door for sleeping. Water pressure is super strong when I turned on the shower the head she up and flooded the ceiling and walls. I also let them know that pressure restrictors are really needed. The indian restaurant was ok the manager very friendly. I wish that I had ordered chicken as the lamb was impossible to eat very dry and tough.. The whole place needs a good clean and refurbish. The cleaners should clean up the bed as well. The location suited me well so thats where I went. Don't usually do reviews, but thought a real review is a good review.
Kevin
1 晚行程
6/10
Just an average place.
Cant remember how much paid. Booked because the location was closer to the place we wanted to visit.
Very old building. Rooms was spacious.
Rasika Harischandra
2 晚浪漫旅行
6/10
The apartment smelled funny, it looked like there was poo smeared on the toilet wall, there was no toilet door, no towels set out for the children in the second room. The doorframe to the bathroom looks like it was broken but then painted over, the kettle was brown and gross inside.
I also wasn't aware there was a $100 security deposit needed when booking in.
Samantha
1 晚家庭旅行
6/10
Clean but plumbing fittings falling apart.
Alan
1 晚行程
6/10
Room suited us for 1 night stay. Was close to the event we were attending. Rooms a little older. Couldn't fault the staff, they were super helpful to accommodate our last minute requests such as an extra person, and a late check out the following morning.
Adam
1 晚家庭旅行
8/10
Donald
2 晚商务旅行
2/10
It wasn’t very clean looking. Mouldy bathroom. Didn’t look like it had been vacuumed between guests. There was bloodstains on the single bed mattress. The dryer didn’t work. Replacement was promised but never arrived. So unimpressed that we got a refund and left early
Brett
4 晚家庭旅行
8/10
Erica
2 晚行程
8/10
Erica
1 晚行程
10/10
From check in to leaving, very hospitable, room very clean, bed comfortable and amenities great.
Rosemary
1 晚浪漫旅行
2/10
One bedroom apartment with 2 queen beds was filthy. kitchen floor tile grout dirty, oven putrid and missing a knob, black mould on splash back tile grout, microwave ancient and grotty. Dust everywhere and musty smell.Shower desperately in need of major clean brown slime on base of door. Walls patched not sanded or painted hair stuck to wall beside frig,cockroaches.Just awful,feel totally ripped off at $200 a night reception acknowledged complaint but took no action
Murphy
3 晚行程
6/10
Understand the rooms are going through a refurbishment stage but only part of the room had been done.
Kitchen plates/utensils etc were not enough for the room.
Mark
6 晚浪漫旅行
4/10
Mikaylah
1 晚家庭旅行
2/10
Terrible, dirty, uncared for
Rebecca
1 晚家庭旅行
8/10
Was well priced, good beds
Bathroom had cobwebs and old face washer still there