Unfortunately, my stay at Green Coast Hotel has been a disaster! We have moved for the second time in one day. Our first night we got zero sleep because the music played well into the morning and staff started construction early in the morning with lots of banging and drilling (I have video). The first room we were in had water damage in the ceiling with plaster falling on the night table (have pictures). We let the staff know our dissatisfaction and they moved us to another room this time without a working toilet. One flush and water went everywhere. My partner had to turn the water off to stop it. We packed all our things again and went to the front desk to be moved. Mind you it was past 11 pm at this point. The front desk took us to another room and would you believe that toilet did not work either?! So frustrating and disappointing. We wanted to leave completely but at the late hour, we could not book another hotel. We even contemplated sleeping in our rental car. This has been so upsetting after all the planning we did for this trip. We just wanted a clean, quiet, decent place to stay but unfortunately this has not been the case. I would really appreciate if someone from Expedia would reach out about my experience as I would like a full refund to compensate us for the lack of sleep, wasted time, and overall unpleasant stay. Thank you.
Laurie
1 晚行程
2/10
El personal no es profesional son brutos no entienden las habitaciones no la revisaron antes de dárnosla , rente 3 habitaciones una el toilet no tenía agua no funcionaba la televisión no tenía control traen uno y no trabajaba con la TV y se hicieron los locos no se utilizó la TV 406, en otro cuarto 403 el toilet votaba agua caliente y no podían usarlo pork era mucho vapor que apagaran el calentador lo apagamos no pasó nada el baño tenía un mal olor a cloaca alcantarilla que se sentía en el cuarto completo mi hija hasta vomitó y dijeron k lo siente que eso es lo único que hay muy mal trato del personal no son nada profesionales , hotel orrible
Cesar
1 晚家庭旅行
8/10
No estaba frente al mar como dice la pagina habia que caminar como 10 minutos. De alli lo demas bien, no tiene piscina
Juan Carlos Lopez
5 晚浪漫旅行
8/10
Good quality room, breakfast, and front-desk service with the exception of one staff member at the front desk.
Warren
7 晚行程
6/10
O quarto é grande, cama boa porém a claridade das cortinas na hora de domir é ruim .
Para chegar à praia vc precisa andar uns 8 minutos para chegar à praia .
Ruas quando chove com poças , eu achava que era um hotel pé na areia .
Mas o pé na areia é o beach.
Café é bom, ovo, queijo e café simples pela diária .
Karen
3 晚行程
10/10
Agostina
3 晚行程
8/10
Jacqueline
4 晚行程
8/10
Basic room. Nothing special. Hot water and clean towels.working AC nice bed, ample breakfast. Furniture old. No chair to sit in. Far from beach and tons of traffic, dust, and construction around. Better places closer to the beach.
Lorenzo
3 晚行程
10/10
N/A
Delisha
1 晚行程
6/10
It is important to confirm your reservation before arrival. They did not find mine and they sent me to another beach front hotel that they own. I paid extra because they wanted me to come back the next day to the original hotel and I didn’t want it. I only planned to stay two nights and I will not expend my time there moving my stuff. I arrived from Santo Domingo on the bus, so the bus left me on the street just in front of the hotel, and the entrance of this place was floated; I paid a little taxi to just cross the floated area with my luggage to the front desk. The beach hotel is that one that I rated, and I could stay there again because for the price, it was okay. I would not stay in the one located in the floated area.
Janet
2 晚行程
10/10
The staff are wonderful in every aspect
Joe
3 晚家庭旅行
2/10
Ralph
3 晚行程
10/10
Bruno
3 晚行程
4/10
sergio
3 晚行程
10/10
Shaquitta
1 晚行程
6/10
Batallé mucho para check in, les falta personal definitivamente, no contestan llamadas cuando ocupas algo
Alejandro
2 晚浪漫旅行
8/10
Dean
2 晚行程
10/10
O atendimento é o ponto forte do hotel, além do custo benefício. Muito obrigado Daniel por toda ajuda! O café da manhã também é bem preparado.
Única coisa que senti falta é que o box do banheiro, por não ter porta, acaba vazando água. Se colocarem uma porta já resolve o problema. No mais, ótima estadia.
LUCAS
4 晚行程
4/10
No anúncio da internet falava que o transfer do aeroporto pra o hotel era incluso, porém não foi assim, tivemos que pagar por conta própria. Não tinha secador no quarto, tivemos que pegar no hotel longe dali. O café da manhã era em outro lugar longe do hotel.
Paula
4 晚结伴旅行
10/10
Great location, safe, and restaurant options. Will definitely return!