Spa & Hotel Terme

Property class: 4
Sarajevo hotel with spa and indoor pool

Choose dates to view prices

Spa & Hotel Terme is a great choice for a stay in Sarajevo. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy, or hydrotherapy. An indoor pool, a poolside bar, and a health club are other highlights.

Reviews

6.6 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Health club
  • Outdoor tennis court
  • Sauna
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • 24-hour business center

Feel at home (6)

  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY466
CNY568 total
includes taxes & fees
Nov 2 - Nov 3

Why we love this property

Work and play paradise
Tackle business tasks in the 24-hour center, then recharge with spa treatments and tennis. The hotel's bar and health club complete the perfect balance.
Taste the world
A restaurant with international cuisine offers garden-view dining. This hotel also has a cafe, bar, and complimentary buffet breakfast.
Spa and wellness getaway
This hotel features a full-service spa with aromatherapy, hydrotherapy, and massage services. A sauna, hot tub, and garden create a peaceful retreat.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room Single Use, 1 Bedroom, Accessible

A hotel room with a large bed, a nightstand, a lamp, and two paintings on the wall.

Superior Double Room Single Use, 1 Bedroom, Accessible

  • Park view
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Double or Twin Room, 1 Bedroom, Accessible

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Superior Double or Twin Room, 1 Bedroom, Accessible

  • Park view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Superior Triple Room, 1 Bedroom, Accessible

A hotel room with two beds, a TV, a bedside table, a nightstand, and two wall-mounted lamps.

Superior Triple Room, 1 Bedroom, Accessible

  • Park view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
  • Free wired internet

View all photos for Deluxe Double Room Single Use, 1 Double Bed, Accessible

A hotel room with a bed, bedside tables, a desk with a chair, and a window with curtains.

Deluxe Double Room Single Use, 1 Double Bed, Accessible

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Accessible

A hotel room with a bed, bedside tables, a desk with a chair, and a window with curtains.

Deluxe Double or Twin Room, 1 Bedroom, Accessible

  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

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About the neighborhood

Map
Hrasnicka cesta broj 14, Sarajevo, Bosnia and Herzegowina, 71000

What's nearby

  • Ilidza Thermal Riviera - 2 min walk - 0.2 km
  • Roman Bridge - 3 min drive - 1.9 km
  • Baščaršija Džamija - 15 min drive - 13.1 km
  • Latin Bridge - 15 min drive - 13.1 km
  • Sarajevo City Hall - 15 min drive - 13.5 km

Getting around

  • Sarajevo (SJJ-Sarajevo Intl.) - 7 min drive
  • Podlugovi Station - 24 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪La Soul - ‬7 min walk
  • ‪Caribou Coffee - ‬7 min walk
  • ‪Turkuazz Cafe&Restaurant - ‬5 min walk
  • ‪Yu Caffe - ‬5 min walk
  • ‪Kilim - ‬4 min walk

About this property

Spa & Hotel Terme

  • Spa & Hotel Terme is a great choice for a stay in Sarajevo. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy, or hydrotherapy. An indoor pool, a poolside bar, and a health club are other highlights.

At a glance

Hotel size

    • 219 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site

Offsite

    • Area shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Ecotours nearby
  • Skiing nearby

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hospital bed available

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Onsite venue - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 90.0 per day

Pool, spa, & gym (if applicable)

  • The spa is accessible for an extra charge
  • Children under 12 years old are not allowed in the spa without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Spa Hotel Terme Sarajevo
Spa Hotel Terme
Spa Terme Sarajevo
Spa & Hotel Terme Hotel
Spa & Hotel Terme Sarajevo
Spa & Hotel Terme Hotel Sarajevo

Frequently asked questions

Does Spa & Hotel Terme offer free cancellation for a full refund?

Yes, Spa & Hotel Terme does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Spa & Hotel Terme?

Yes, there's an indoor pool.

Are pets allowed at Spa & Hotel Terme?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Spa & Hotel Terme?

Yes, there's free self parking.

What are the check-in and check-out times at Spa & Hotel Terme?

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Spa & Hotel Terme and nearby?

Practice your swing on the tennis courts. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Spa & Hotel Terme also has a sauna and a health club, as well as a garden.

Are there restaurants at or near Spa & Hotel Terme?

Yes, there's an onsite restaurant that offers international cuisine and garden views.

Does Spa & Hotel Terme have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Spa & Hotel Terme like?

Spa & Hotel Terme is in Ilidža, a short 7-minute drive from Sarajevo (SJJ-Sarajevo Intl.) and 5 minutes' walk from Ilidza Thermal Riviera.

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Reviews

Spa & Hotel Terme Reviews

6.6

Good

7.0

Cleanliness

7.6

Location

7.0

Staff & service

6.4

Property conditions & facilities

Reviews

Verified review

4/10 Fair

Staff were friendly, the parking was free. Unfortunately the hotel is so dated that it feels gloomy. The shower/bath was difficult to get into because of the height, breakfast not great for vegetarian and no alternatives seen.
Verified review

10/10 Exceptional

Very convinient place to stay close to shopping and places to visit
Verified review

8/10 Very good

It was good but only the food menu for meals it was so local and not that tasty
Verified review

2/10 Poor

Wow at first you think a beautiful building, a full spa, and a balcony with views are a great value for a hotel. But everything was bad. Shower drain clogged, no hot water (just barely warm water) , breakfast is very poor quality - only one salad for a health resort. Spa pool was so dirty, there were puddles of water in front of pool, I was afraid to step in and lockers don’t have locks. Very outdated equipment
Verified review

10/10 Exceptional

Everything is fine..
Verified review

6/10 Good

Room was fine. Leisure facilities poor. Main pool closed only small secondary pool open. No sauna or other spa facilities open. If we had known this week would have booked elsewhere. Breakfast was average and service poor.
Verified review

8/10 Very good

Honestly it was a nice place to stay, but they can really put some more effort keeping that place clean, to many spider webs and other bugs around and in the lobby, plus some dusting of wouldn't hurt too...
Verified review

4/10 Fair

Love the staff! Everyone was professional, welcoming and helpful. Hotel is old, tired, smells and feels like hospital.
Verified review

2/10 Poor

⭐☆☆☆☆ This was one of the worst hotel experiences we have ever had. From the moment we arrived, we faced serious issues. Despite having a confirmed reservation, the staff repeatedly told us that they could not find our booking. The check-in process took a very long time, and the reservation was only eventually found after a long wait, making the beginning of our stay extremely stressful and frustrating. The customer service throughout our stay was very poor. Staff were often unhelpful and did not respond to our requests in a reasonable amount of time. For example, when we requested a baby cot, we had to wait four to five hours to receive it. In general, every request was significantly delayed, and we felt that our concerns were not taken seriously. The room itself also had issues, as the bathroom door was broken and could not be closed properly. The breakfast was not good and did not meet expectations, especially for my wife, who was very disappointed with the quality and variety. Housekeeping was also very disappointing. Staff entered the room without proper notice or knocking, even when we were sleeping, which was very intrusive and unacceptable. The worst part of our stay was the constant noise. From the moment we checked in until we checked out, there was continuous disturbance, including noise from children and other guests, making it impossible to rest or sleep properly. Overall, this was a very disappointing experience due to poor organization, poor customer se
Verified review

2/10 Poor

Worst hotel I have ever stayed at. Mainly because the whole places smelt so so so bad, it was just awful, I have never stayed anywhere that smelt that terrible, it made me feel sick and was hard to sleep.
Verified review

4/10 Fair

This is not 4 star hotel , it's not worth what I paid for, there is only fancy entrance, rest is run down old property ,luck of maintenance, understaffed (employees are amazing) Conclusion False advertising hotel should be 2 🌟 Would I go back NO
Verified review

2/10 Poor

Very very bad l was planing for more Knight put I couldn't stay . The Hotel and the physiotherapy Very bad the staff Very rude and careless
Verified review

2/10 Poor

Not INTERNATIONL standard

Very bad experience
Verified review

6/10 Good

The bathrooms need to be updated as the tubs are too deep and the smaller rooms shower bed is too flimsy Also, the faucet was spraying all over the place instead in the sink TV was way too small for the room Overall, I was not too happy as my room was downgraded to accommodate my dad’s limited ability to move and use the bathroom in the bigger room (hence deep tub) and was given a smaller room with no money back I will not stay here again
Verified review

10/10 Exceptional

ÇOK GÜZEL OTELDİ HERŞEY İÇİN TŞKLR
Verified review

10/10 Exceptional

COK TEMİZ ODALAR ÇALIŞANLARDA COK YARDIMSEVERDİ
Verified review

10/10 Exceptional

mükemel otel herkese tavsiye ederim
Verified review

10/10 Exceptional

mükemel otel herkese tavsiye ederim
Verified review

10/10 Exceptional

mükemel otel herkese tavsiye ederim
Verified review

10/10 Exceptional

MÜKEMEL GÜLER YÜZLÜ TEKRAR BU OTELDE KALACAM
Verified review

6/10 Good

El Spa mal, llegué un miércoles y hasta un sábado no habí
Verified review

8/10 Very good

Stort hotell

Ett stort hotell med möjlighet att ordna störa fester, tyvärr innebär det att man kan bli störd av ljud från fester och gäster. Spa avdelning inriktad på behandlingar, ingen tillgänglighet till pool eller spapool. Bar inriktad på kaffe, sparsamt med utbud av alkoholhaltiga drycker. Bra parkering. Nära till Tunnel of life. Lätt att gå till spårvagn och åka till centrum.
Verified review

8/10 Very good

Det jeg likte mest var personalet, de hjalp oss en del når vi var misfornøyde
Verified review

6/10 Good

Bra massage behandling

Rena rum. AC funkade bra. Massage behandlingen var super. Internet var kass. Sämsta med hotellet som jag var besviken på var frukost. 2 dagar serveras ej färsk bröd. Under all kritik.
Verified review

8/10 Very good

Enjoyed a great therapeutic massage at the spa