It started out great—Adirondack chairs facing the river, fire pit, indoor pool and hot tub. However… it wasn’t with it.
One, they didn’t allow early check-in despite almost no cars in parking lot. Two, it’s a pricey place compared to other options in the area. Three, and by far the worst part, is that after asking if I could checkout at noon, housekeeping knocked on my door at 9:30.
That might not seem like a big deal. These things happen. I was irritated but let it go. Yet I asked myself, “Why would housekeeping knock that early? I have never seen that before, even if checking out at 11.”
I told him that I had late checkout. He said sorry and walked away. I dozed off to sleep (got in at 4 am from poker at Cherokee).
At 9:57, he knocked again. After I dozed off. What! Now I was angry and called front desk. They said they would handle it. I dozed off and a woman knocked at 10:50.
When it comes to service and housekeeping, they are absolutely clueless. You will NOT sleep if you stay here! To make it even worse…
The girl at the front desk said she would call me after talking to manager. I never received that phone call. The place looks nice but it’s expensive and they have the worst service I have seen in the area. And the hot rub is lukewarm.
