Though early checkout was possible with 48hr notice they should have refunded me. In spite repeated attempts by myself and Expedia hotel refused the refund. Besides poor rooms, bad breakfast, staff with attitude are enough for me to not book this hotel next time. For little more price, you can stay at Taj Wellington Mews with 5-star luxury !!!
SARAVANAN
Expedia真实住客点评
4/10 尚可
2024 年 12 月 14 日
The staff were unfriendly and did not inform us of special checkin procedures. When we arrived though, they made it an unpleasant experience for us to checkin. They lacked empathy and customer-friendliness.