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Hotel Allen

3.0 star property
Townsville motel with outdoor pool and bar/lounge

Choose dates to view prices

In the heart of North Ward, Hotel Allen offers a relaxed retreat with an outdoor pool and laundry facilities. Connect over drinks at the bar or challenge someone to a game on the billiards/pool table.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Laundry facilities
  • Non-smoking
  • Free parking
  • Air conditioning

Main amenities (11)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Bar/lounge
  • Air conditioning
  • ATM/banking services
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Refrigerator
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Cable TV service
  • Free self parking

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room

1 bedroom, bed sheets

Double Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room

1 bedroom, bed sheets

Standard Quadruple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Quadruple Room

1 bedroom, bed sheets

Quadruple Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Triple Room

1 bedroom, bed sheets

Triple Room

7.0 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

1 bedroom, bed sheets

Single Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio Suite

1 bedroom, bed sheets

Studio Suite

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Studio Suite

1 bedroom, bed sheets

Family Studio Suite

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Suite

1 bedroom, bed sheets

Suite

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Twin Room

1 bedroom, bed sheets

Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Eyre Street, North Ward, QLD, 4810

What's nearby

  • The Strand Beach - 3 min walk - 0.3 km
  • Strand Park - 6 min walk - 0.6 km
  • Strand Waterpark - 8 min walk - 0.7 km
  • Castle Hill - 12 min walk - 1.0 km
  • Magnetic Island Ferry Terminal - 18 min walk - 1.6 km

Getting around

  • Townsville, QLD (TSV) - 11 min drive
  • Townsville Station - 7 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tobruk Kiosk - ‬11 min walk
  • ‪Watermark Townsville - ‬8 min walk
  • ‪Tide Cafe - ‬1 min walk
  • ‪Longboard Bar & Grill - ‬4 min walk

About this property

Hotel Allen

Enjoy your visit to Townsville with a stay at Hotel Allen. Guests can take a dip in the outdoor pool or grab a bite to eat at Hotel Allen Bistro, which serves breakfast. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 51 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 8 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
    • Arrivals after midnight cannot be accommodated at this property.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge

What to do

  • Pool table
  • Beach nearby

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • An outdoor pool
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Hotel Allen Bistro - This bistro serves breakfast only. Guests can enjoy drinks at the bar.
Onsite venue #2 - sports bar. Open daily.

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for AUD 15 per stay
  • Rollaway beds are available for AUD 15 per night

Policies

This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Allen North Ward
Allen North Ward
Hotel Allen Motel
Hotel Allen North Ward
Hotel Allen Motel North Ward

Frequently asked questions

Does Hotel Allen offer free cancellation for a full refund?

Yes, Hotel Allen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Allen?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Allen?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Allen?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Allen?

Check-in start time: 2:00 PM; Check-in end time: 8 PM. Check-out time is 10 AM. Contactless check-out is available.

What is there to do at Hotel Allen and nearby?

Hotel Allen has an outdoor pool.

What's the area around Hotel Allen like?

Hotel Allen is located near The Strand Beach in North Ward, a short 7-minute walk from Strand Park and 9 minutes' walk from Strand Waterpark.

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Reviews

Hotel Allen Reviews

7.6

Good

7.0

Cleanliness

7.8

Location

8.0

Staff & service

6.2

Eco-friendliness

6.2

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Location
Shower
Ice cream

Reviews

10/10 Exceptional

Amazing place
Makka, 3-night trip

10/10 Exceptional

Friendly staff, quiet location and close to The Strand.
Stephen, 3-night trip

8/10 Very good

close to beach and eating places also some shops
Barbara, 1-night trip

8/10 Very good

price of stay it is dated cool helpfull staff
ian, 4-night trip

8/10 Very good

Great service, nice quite establishment. Food available at property.
Leon, 8-night trip

4/10 Fair

What i like about this property is close to City and it's Cheap .
Joe, 1-night trip

6/10 Good

Very noisy room, some sort of motor almost constantly on outside rom ran all night. Good location.
Derek, 2-night trip

8/10 Very good

Excellent
Joe, 1-night trip

4/10 Fair

staff were good, Area is close enough to town. room right on top of Extremely noisy fridge generator even noisier when it kicks in. OMG
steve, 1-night trip

10/10 Exceptional

Good Darts

Travel, Darts Comp, PNG catch up and a Reef Tour.
3-night trip

2/10 Poor

Stinks& no kitchens
Falekaono, 1-night trip

4/10 Fair

Hotel falling down in pieces. Dirty room, carpet on corridors to the rooms full of stains, paint on ceilings peeling, the shower in my room was still dirty from previous stay. Don’t recommend this hotel at all.
Rafael, 1-night trip

4/10 Fair

Unfortunately the condition of the property was terrible. I'm all for cheap accommodation and know you get what you pay for but mould covering the roof and walls is more of a health risk and I'm not exaggerating.
Stevie, 2-night trip

2/10 Poor

The smell of sweat and BO in the room was very bad. Overall very rundown. It’s a rough pub clientele so you get what you pay for.
Michael, 1-night trip

6/10 Good

It’s not well maintained. During Easter holidays, our rooms were not cleaned, bed spread was not changed, bins were not emptied due to staff on Easter leave. But it’s a budget hotel near to strand. Other than staff on leave issues, it is okay as per the rent.
Kannan, 5-night trip

2/10 Poor

The shower was mouldy, bed wasn’t made properly, and my son in-law got questioned by a staff member about who he was and asked for his drivers licence for no reason. He was made feel very uncomfortable while staying there. I would definitely not recommend to anyone!!
Shaya, 1-night trip

4/10 Fair

Was initially give a room without enough beds for people booked , receptionist moved us to a ‘suite’ only when I provided evidence that I had booked for 4 people and needed 4 beds. Fire alarm went off twice (including at 3am!) only for staff to then say ‘false alarm’. Building, room and amenities in serious need of renovation. Mattresses sagging, carpets torn and not a single wall with undamaged paint. It might be cheap, but it’s also nasty.
Laura, 1-night trip

2/10 Poor

Should be reported to the health department. Room was disgusting-filthy and there was mould everywhere. Carpet was stained, tile’s cracked in the bathroom and even the bathroom door was damaged. Fridge leaked. Bars over the windows so in the event of a fire you would never get out. Pity because the rest of the facility was ok and the staff were great.
Deborah, 2-night trip

4/10 Fair

We were in suit 4. It was dirty, air con don't work, back patio door no lock and patio was dirty, cigarettes everywhere it was disgusting. Bathroom the shower door hardly shut, carpet looks dirty. Stuff was very nice on the first day we were there stayed next day had lunch, food was horrible, chicken schnitzel was raw so couldn't eat it. And staff that day was so rude. One staff came and told us about the smoking rules but didn't tell any other table and we all knew the rule as we stayed there and knew where smoking area was. It needs to be updated and a good clean out.
Christopher, 1-night trip

8/10 Very good

Was enjoyable
Nicholas, 1-night trip

4/10 Fair

Good access to all local areas, strand, shops
John, 2-night trip

8/10 Very good

Right next to Woolworths and some cafes/ small shops. Easy to find and park. Friendly and helpful customer service & hot shower.
Rachel, 1-night trip

2/10 Poor

Terrible!

Horrible! Muy sucio, no hacen limpieza, las paredes del baño asquerosas, no tiene wifi!! Cierran la entrada a las 9pm
DELIA MOREYA, 6-night trip

8/10 Very good

Good rooms. good location
carol, 1-night trip

8/10 Very good

The bed was comfortable, the shower was hot and the jug and TV worked. What else do you need? All good!
Larry, 1-night trip