Upon arriving, lobby was unlit and very hot. I was a solo female traveler and the check in clerk said my room number when handing me the key with other people in line behind me and workers in the lobby. Please train your people to slide the key without giving the room number. Basic safety protocol.
Mary
1 晚行程
6/10
真实旅客
2 晚商务旅行
6/10
Amy
1 晚行程
8/10
Vanessa
1 晚行程
10/10
Michael
1 晚行程
8/10
Roberto
1 晚行程
10/10
Mark
1 晚家庭旅行
2/10
Front desk wasn’t available to check me in for 50 minutes from 12:10 to 1:00. I was stuck waiting in the front lobby waiting for someone to show up to check me in after a long day of driving. Then he lied to my face and said it could only have been 10 minutes.
Joshua
1 晚行程
6/10
Elevator not working
Dana
1 晚家庭旅行
10/10
Easy check in , breakfast was great and staff was outstanding.
Thomas
2 晚家庭旅行
10/10
Terry
1 晚商务旅行
6/10
Janet
1 晚行程
6/10
Elevator not working. (front desk personnel were apologetic). Computer was slow for check-in. (again front desk personnel were apologetic about this, too). Towels were old, thin and scratchy. Sink not behind bathroom door so necessary to disturb companion in the middle of the night (design issue). Toilet loud after flushing and took a long time to stop running
Kevin
1 晚商务旅行
4/10
All I smelled was weed all night
Devriane Deshae
2 晚行程
10/10
Nice property. Best hotel in Madisonville TX. Right across the street from Buc ee's and easy access to I-45.
Mike
1 晚家庭旅行
10/10
Very nice lady at check in. Hotel conveniently located for our trip. Clean room.
William
1 晚浪漫旅行
6/10
The stay was just ok. I was disappointed when else came back from dinner and could not get back in the hotel because the door wasn’t working properly. Even the owner didn’t know how to work it! And then the firecrackers and fireworks they lit in the parking lot. I was not impressed by that at all. I do realize it was NYE but found that very unprofessional and to have the lobby filled with their family and friends.
Kimberly
1 晚家庭旅行
10/10
Staff was great. Out of the three weeks i was in Fort Worth I stayed at three different hotel chains. Best Western felt safe like the others but also had a more homey kind of feeling.
Tondra
1 晚商务旅行
10/10
Brenda
1 晚行程
8/10
james
1 晚行程
10/10
Friendly staff.
Enrique
1 晚家庭旅行
6/10
The person who checked us in was not really friendly. We had the idea that she might have just been hired as she read the directions for her to us, more than once.
Our room + the fee for our dog was about $270.00, and in our opinion, our accommodations were not worth $270.00. It was just ok.