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Hotel Balcones de Venecia

2.5 star property
City-center hotel within walking distance of Clock Tower

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In the heart of Cartagena's Walled City, Hotel Balcones de Venecia offers a tranquil retreat. With in-room WiFi, unwind at the library or take advantage of laundry facilities and luggage storage. Guests rave about their stay.

Reviews

6.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry facilities
  • 24/7 front desk

Main amenities (8)

  • Daily housekeeping
  • Near the beach
  • 24-hour front desk
  • Library
  • Self-serve laundry
  • Hair salon
  • Luggage storage
  • Tour/ticket assistance
The current price is CNY581
CNY581 total
May 18 - May 19

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, free WiFi, bed sheets

Family Quadruple Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, free WiFi, bed sheets

Family Quadruple Room

  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

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Interior
Hotel Dorado Plaza Centro Histórico
Cartagena Walled City
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk
7.6 out of 10, Good, 517 reviews
The price is CNY348
CNY348 total
May 18 - May 19
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About the neighborhood

Map
Calle Tripita y Media N° 31-52, Getsemani, Cartagena, Bolivar, 130001

What's nearby

  • Walls of Cartagena - 5 min walk - 0.4 km
  • Plaza de la Trinidad - 5 min walk - 0.4 km
  • Clock Tower - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.6 km
  • Bolivar Square - 9 min walk - 0.8 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive

Restaurants

  • ‪El Cabildo Gastromar - ‬1 min walk
  • ‪Beer Lovers Tap Room - ‬1 min walk
  • ‪Libertario Coffee Co. & Roasters - ‬2 min walk
  • ‪Colombitalia - ‬1 min walk
  • ‪Aunna Coffee - ‬1 min walk

About this property

Hotel Balcones de Venecia

  • When you stay at Hotel Balcones de Venecia, you'll be within a 15-minute walk of Cartagena de Indias Convention Center and Clock Tower. Guests will have free perks like WiFi and wired internet. This Colonial hotel is also within a short drive of Bocagrande Beach.

At a glance

DONE

Hotel size

    • 4 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 12:30 PM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets stay free
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage

Facilities

  • Library
  • Colonial architecture

Room amenities

Sleep well

  • Bed sheets provided

Stay connected

  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel Balcones Venecia Cartagena

Hotel Balcones Venecia

Balcones Venecia Cartagena

Balcones Venecia

Balcones De Venecia Cartagena

Hotel Balcones de Venecia Hotel

Hotel Balcones de Venecia Cartagena

Hotel Balcones de Venecia Hotel Cartagena

Frequently asked questions

Are pets allowed at Hotel Balcones de Venecia?

Yes, pets stay free.

Is parking offered on site at Hotel Balcones de Venecia?

Sorry, there's no onsite parking at Hotel Balcones de Venecia.

What are the check-in and check-out times at Hotel Balcones de Venecia?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 12:30 PM. Contactless check-out is available.

Is there an onsite casino at Hotel Balcones de Venecia?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (8-min drive) is nearby.

What's the area around Hotel Balcones de Venecia like?

Hotel Balcones de Venecia is in Cartagena Walled City, a short 6-minute walk from Cartagena de Indias Convention Center and 7 minutes' walk from Clock Tower.

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Reviews

Hotel Balcones de Venecia Reviews

6.8

Good

7.0

Cleanliness

7.8

Location

7.4

Staff & service

6.4

Property conditions & facilities

Reviews

Verified

2/10 Poor

Não recomendo

Única coisa positiva é a localização
Kelly, 3-night trip
Verified

10/10 Exceptional

Un lugar tranquilo personal súper amable
Yesica Margarita, 4-night trip
Verified

6/10 Good

Agradable estancia

En general bien, lugar pequeño, céntrico, cerca a lugares turísticos y restaurantes, personal muy amable
Jesus, 1-night trip
Verified

10/10 Exceptional

Perfect for us

This place exceeded our expectations. Conveniently located with restaurants, cafes, shops and attractions just metres away. A beautiful old building with a friendly feel, we enjoyed the balcony overlooking the main street where everything happens. Special mention goes to staff at reception and ladies preparing fresh breakfast. Highly recommended.
Lidija, 5-night trip
Verified

6/10 Good

Das Hotel liegt in einer Strasse in Getsemani und alles ist gut zu erreichen. Trotzdem ruhig. Das Zimmer war vielleicht sauberer als es aussah oder mir vorkam. Mein Fenster ging zum Fruehstucksraum, daher habe ich die Vorhaenge die ganze Zeit geschlossen gehabt. Zum schlafen okay...Badezimmer oben offen und auch zu dem Raum; ist nicht sehr angenehm. Fuer ein Zimmer mit drei Betten ist das Badezimmer sehr klein. Auch so gerade ausreichend. Nicht sehr flexibel bei Aenderungen der Buchung; aber ich konnte meine Koffer bis abends im Hotel lassen. Touren und Services (Massage, Manikuere etc.) werden angeboten. Tresor und Kuehlschrank im Zimmer, Terrasse und das Fruehstueck wurde frisch zubereitet.
3-night trip
Verified

10/10 Exceptional

Immer frisch zubereitetes Frühstück und jeden Tag ein anderes. Sehr gut.
10-night trip
Verified

2/10 Poor

No respetaron mi reserva a pesar de er pagada anticipadamente
2-night trip
Verified

10/10 Exceptional

Perfecta ubicación !!!

La ubicación es perfecta, muy cerca De la Torre del Reloj, el hotel cómodo sin lujos pero con lo necesario para pasarla bien. El desayuno de una sola opción pero sirve para empezar el día. Lo único que no advierten es que hay que subir gradas bastante pronunciadas ya que el hotel está en un segundo piso ... y sin ayuda subir la maleta fue toda una odisea !!! Hay muchos servicios de restaurantes y supermercados donde comprar lo necesario En fin ... repetiría la experiencia de alojarme en Balcones de Venecia ...
Kattia, 7-night trip
Verified

10/10 Exceptional

Nice place. Accomadated me for a day just fine. Thank you.
1-night trip
Verified

6/10 Good

The staff was great and the hotel is close to everything
JeanoN, 6-night trip
Verified

8/10 Very good

Pros: Excellent location and great price. Cute decor. Cons: No hot water — though the lukewarm water was sufficient in the hot weather. The room did include AC, but they don’t give you the remote to control it. Also, I stayed for 3 nights, and my room was never cleaned and I was never given any new towels. Also, the windows in my room did not fully close, allowing mosquitos to get in and I got a ton of mosquito bites.
Kate, 3-night trip
Verified

2/10 Poor

Nasty and dangerous!

Nasty horrible place and dangerous. Is horrible in all sence, the place is absolutly nothing like the pictures and bugs are everywhere. Worms and cockroaches. A lot!
1-night trip
Verified

10/10 Exceptional

Literie royale

Chambre avec lit king size, ventilateur plus climatisation, parfait!
Verified

2/10 Poor

Lugar muy feo.

Quiero comenzar con algo positivo, la atención de los empleados es buena. Lamentablemente, el lugar es muy feo, hay hostales que por la tercer parte de lo que vale este ofrecen mejores condiciones. No lo recomiendo para nada.
Juan Carlos, 1-night trip
Verified

8/10 Very good

Buena ubicación y personal muy atento.
Verified

6/10 Good

Odd vibes.

This place was fine. Nothing overly exciting or pleasant but nothing terribly wrong either. It had a weird vibe though and the lobby was very uncomfortable to be in.
1-night trip
Verified

6/10 Good

In a jam it will do

The room was small. The staff was good except for the fact they have a company charge which I don't think is on the books.
Ralph, 1-night trip
Verified

8/10 Very good

Romantic place to stay and awesome breakfast that was prepared in front of us by a local señora.
3-night trip
Verified

10/10 Exceptional

great location, nice room

Great location in Getsemani, but still quiet during the night. plenty of possibilities for food and drinks around. just 10 min walking to El Centro
4-night trip
Verified

8/10 Very good

Hotel with character, well-located, nice roof-top terrace bar. Could do with better light and noise-proofing as the rooms overlook a very noisy square with nocturnal goings on until very late.
Nisar, 1-night trip
Verified

8/10 Very good

Very nice rooms

Nice place, good location close to center, nice staff, trying to help as much as they can. No hot water at bathrooms. There are too many staff members that are involved in everything you need, we got a very weird feeling after paying for 3 nights and the day after we got a receipt for 2 nights and different amount...
Oshia, 1-night trip
Verified

4/10 Fair

No vuelvo a este hotel

Ubicación y servicios malo. Atención al cliente horrible
Angela, 3-night trip
Verified

4/10 Fair

El hotel en general no me gustó,en tres días no limpiaron mi habitación,todo es muy chico, la luz del baño funciona a sensor ( en medio de una ducha y te quedas a oscuras,por ejemplo)rescato la buena atención y predisposición de la sra Liset ( creo que se llama así) por la mañana atiende la recepción,teléfono,prepara desayuno para los que allí se alojan y además limpia. Solo se accede por una escalera empinada y mi habitación estaba pegada a la recepción.
Verified

10/10 Exceptional

Simple clean room in great location!

Good clean room. Friendly staff. Upgraded to a bigger room after my first night but no complaints obviously! Staff are very lovely and approachable and happy to book tours etc or give you local info. Only thing they could improve on is daily housekeeping wasn't always the case (they aim to be environmentally friendly with towel/sheet changes). They provide a laundry service for a small fee. Breakfast was simple but included which was nice. If you want a clean room in a good location this is the place for you! I decided to stay a couple extra nights here which was great!
Verified

6/10 Good

Hotel con buena ubicación

Pequeños espacios Tiene todos los servicios Muy Buen desayuno