We were contacted before arrival to let us know our room was ready but when we arrived to not pay any mind to the picketers out front. upon arrival it looked completely deserted and almost derelict. The parking lot was covered in weeds and the outside of the hotel looked shabby. Inside the lobby appeared clean but upon further inspection everything seemed to be falling apart or in disrepair. When we booked we knew that the hot tub was not working but at the front desk upon check in it stated “please be advised that the pool temperature is colder than normal”. As a family trip the one thing kids are looking forward to…the pool.
Once we brought everything to our room it was super cramped and not overly clean. The bathrooms were stained and rusted. They felt unclean to the point we did not want to shower or use the bathroom for anything other than what was necessary.
Immediately the kids wanted to go to the pool, once inside omg it was gross. When they said the temperature was colder than normal they should’ve said that it was freezing and their heaters weren’t working, nor were any of the filter systems. It was just stagnant water doused in chlorine. The kids lasted maybe 10 minutes. When looking in the pool you could see bits of concrete where the pool lining had broken off or peeled away. The hotel stunk like cigarette smoke. Things were rusted and possibly mouldy. The breakfast was good the next morning and our waitress was fantastic. Do not recommend this hotel at all!!
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
James
James,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 27 日
Rhonda
Rhonda,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 16 日
Ok stay
Older motel but clean and comfortable.
Ron
Ron,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 15 日
Disappointing stay.
The hotel was badly in need of having some things in repair or change. First off I booked this hotel because of the hot tub and nice pool that the boys could enjoy. The water in the pool was so cold I never did go in, but my boys braved it and went in twice. There was no water in the hot tub. I went to the front desk and asked about these things. I was told there were having issues with licensing or something like that, and so they couldnt use it. They told me the water was cold becasue the bollers were down but the water would warm up in the next 2-3 hrs. We went back 5 hours later and it was the same. The continental breakfast was the worst I have seen in my life. Eggs were undercooked, sausage and a few potatoes. I asked where the juice was and was told I would have to pay extra. The fruit offered were whole apples. That was it. There was no toast and had to ask for some. They said they make it and bring it out. So I ordered 3 and got one after our plates were empty. I asked where the other 2 were and they went and made some more. It took at least 15 minutes to get out first toast. That was it for breakfast. I seen someone vacuuming the hall way with a vacuum the same size I have in my apartment. Not sure how great that works in a big hotel. Wont be back for another stay. Not very sound proof either as doors closing at 7am woke me.
Allen
Allen,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 15 日
Glenn
Glenn,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 11 日
Tegan
Tegan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 5 日
Excellent breakfast!
Although the place is a little dated, the staff was very friendly, beds were comfortable and the breakfast was excellent! Most hotels have an ok breakfast, but this places gives you a voucher to the restaurant where you can select from any 16$ breakfast! You can also choose a specialty one with minimal fee! It was great and service was also great!
Dyna
Dyna,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 1 日
william
william,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
Great stay for passing through
Check in went smooth, hotel and rooms are clean. Beds were extremely comfy. Hall ways and public areas are dated. Hotel restaurant serves an amazing breakfast and serving staff were fantastic.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 10 日
Natalio
Natalio,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 4 日
We were disappointed to find upon arrival that there was a long standing labour strike. The pool was uninviting and had a very strong chlorine odour. Room was outdated but great water pressure in shower. Bed was comfortable but the decor was outdated.
Giovanni
Giovanni,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 4 月 26 日
Hot tub was not open and pool was closed before stated time. Restaurant and pub were also closed early. Staff was friendly enough, but building could use some maintenance.
David
David,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 26 日
Best hotel breakfast I had
Eric
Eric,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Brian
Brian,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 20 日
.
Russel John
Russel John,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 15 日
Guillerma
Guillerma,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 9 日
Spencer
Spencer,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Great for the price point.
The staff were excellent. Most of the breakfasts were great, with the exception of our last morning, lacked protein, without having to pay extra.
No blue bins in room for recycling.
Connie
Connie,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Linda
Linda,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 31 日
The staff are great and friendly. I travel to moose jaw about twice a month. Always look forward to heritage inn swimming pool. Easy access from your room to the pool. My family always has a great time. Breakfast is always great and comes with the room. very nice 👍
Steven
Steven,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Excellent staff who accommodated extra days due to weather conditions. Very easy to work with them, I would highly recommend this hotel.