It was my very first time experiencing water leaking from the ceiling!
I was about to take bath and suddenly I saw water on the floor in the bathroom. Then I was water falling along the wall and the door frame and the edge of the ceiling. It’s absolutely disgusting. Eventually , it was found that the bathroom floor of the room upstairs was full of water after bath. That’s the reason why water leaking to my room. Worse still, the hotel is full and I couldn’t get any room changed.
Ho Lim
Ho Lim,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 7 月 19 日
tiny room, close to Wembley.
Jianming
Jianming,1 晚行程
Expedia真实住客点评
2/10 很差
2023 年 7 月 19 日
Wai Sum Susan
Wai Sum Susan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 10 日
Good location , nice staff. Quiet time therefore parking was fine.
richard
richard,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 6 日
Lift was out of order and was placed on 5th floor. I had a lot of luggage to drag up 5 flights. The air con was not working and room was so stuffy. It apparently was controlled from reception. Toilet continuous flowing after flush. Had to pump the button to get it to stop. Pillows are hard but bed was comfy. Reception should have informed me about the lift and offered help. Their response to any negative comments was always. Oh and a shrug...
Maxine
Maxine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 1 日
Room was clean, just very cold.
Quavius
Quavius,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 22 日
There were a few stains on the floor and black marks on the bed head. Other than that really clean
Rianna
Rianna,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 19 日
Owen
Owen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 14 日
Zobaih
Zobaih,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 13 日
Some confusion over parking . Also hotel very slow to answer gate buzzer
Judith
Judith,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 7 日
Was not told there was no parking until I got there. And I did message to tell them I needed parking. Room had no spoon for the coffee. Coffee pods were empty. Toilet wouldn't stop flushing so kept me awake . You have to leave
Maxine
Maxine,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 5 日
Room was very clean tidy and modern. Staff were friendly
Breakfast wasn’t the best , sausage small and battered for some reason. Wasn’t allowed to use a glass for juice , was told I could not use plastic cups, when there was lots of glasses behind the bar.
Alex
Alex,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 25 日
Absolutely brilliant, second stay here andnit never fails to disappoint
Jane
Jane,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 24 日
Checking-in was ok. The staff was professional and helpful. The room was nice, well laid out and equipped with the necessary amenities.
Uko
Uko,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 24 日
Tara
Tara,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 1 月 23 日
Amenities
Lawrence
Lawrence,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 22 日
Clean, farely modern hotel
Sampsa
Sampsa,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2026 年 1 月 20 日
Callum
Callum,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 4 日
Room was nice & tidy, very clean. Liked that we had a balcony.
Shelley
Shelley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 3 日
Naidus
Naidus,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 25 日
There are loads of hazards, no heating, bad communication. Not a good stay for me, trying to reach the hotel as my stay was the worst and being ignored
Shauna
Shauna,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 18 日
Omar
Omar,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 18 日
Room was average, some areas of grubbiness (window glass, skirting boards) but overall ok. Good breakfast