My Stay was really Great, i reallybenjoy the cleanliness and good service to the room. I will be staying on my next trip here
Sammy
Sammy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Amazing and cleaning
Shalyn
Shalyn,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 12 日
roaches in the room, comforter was the thickness of a sheet. entire hotel is dirty and crackheads walk around all night.
Ryan
Ryan,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 12 日
There was no one at the front door when you got there get a call and then they tell you to wait outside until it showed up. When I got to my room, it smelled there was a human hair all over the bed.
Bryant
Bryant,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Great place it was clean and things were just as i would expected,
Sammy
Sammy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 10 日
Deceptive advertisement, false promise to refund
WoodSpring advertised at Holtels.com they are pet friendly but requires $50 deposit in addition to a small daily fee. Upon arrival, I was told the $50 was a "non-refundable deposit". It was midnight but I refused to check in. The receptionist then printed me a "refund receipt", saying it will be refunded to my credit card. Later I found out the card number number on it has nothing to do with my card with Holtels.com. It was a number that I don't have. When the card statement came, neither Hotels.com nor WoodSpring refunded the money. Contacts with Hotels.com got the answer money cannot be refunded because the hotel has strict rules. Watch out, travelers!
Charles
Charles,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Luis
Luis,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 7 日
I was charged by the hotel itself even after booking on Hotels.com. I showed them at the front desk I paid on the app. She said it was for incidentals and charged me for the room anyway. Even after showing the receipt. i called to the desk from my room after checking with my bank and confirming I was charged twice and she denied charging me. Went down to the desk the next am and they still denied charging my card. I'm pressed for time on my business trips and do not have time for this type of thing.
Karrie
Karrie,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Junaid
Junaid,6 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 31 日
Patricia
Patricia,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 25 日
good and not so good.
Check in was really fast. Liked that the door to the rooms area was locked from the lobby - good security measure.
Did not know at check-in that there was a kitchen, which made dinner very easy as I was carrying food on a camping trip. The light on the vent-a-hood did not work, but there was an overhead light that was sufficient. A bit noisy - roadway and trucks. TV would not turn on.
Showerhead had good settings and water pressure was great (2nd floor). A bit on the high side of economic for what you got for your money.
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 24 日
You Get What You Pay For... Beware
Arrived at 9:30 (check in 3-10:00) and no staff at desk. Phone for assistance and waited 10 minutes. Reserved 3 rooms. Not happy that two rooms downstairs and one room on second floor. Room had no ice (tray empty) no cups, no hand towels, only 1 washcloth and no hair dryer or iron. TV had no volume. Bed had one thin blanket & one thin bedspread. Air conditioner worked until early morning and then froze up. Getting dressed was hot & uncomfortable.
Niki
Niki,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Hidden Gem. Short Stay but no complaints at all . Will book again
Jason
Jason,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 11 日
Corby
Corby,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 1 日
Eric
Eric,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 30 日
It was ok just no cleaning services and was not mentioned before booking
Eric
Eric,15 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 18 日
No room
It is helpful when a reservation is made for a double room, that the hotel have that room.
Not the case. We were given 2 rooms and had to sleep separately
WILLIAM
WILLIAM,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 14 日
I would think about staying somewhere else.
Checking in and checking out was very interesting. You walk into the property you have to call on the phone to talk to somebody for checking in and checking out. This property does not have an ice machine. The room that we were in. Had a kitchen, but with no pots pans forks plates you have to bring that yourself. The refrigerator works great. In the bathroom, they do not provide soaps. This I wish I would’ve taken a picture of the rooms haven’t been cleaned thoroughly at all in the room breaker box in the keyhole had a burnt Cincy stick. Just sitting there sticking out of the wall.
In the parking lot, walking up to the door to check in there was broken liquor bottles everywhere. And we’re talking like right up to the property door. The next morning, all the glass was still on the ground everywhere.
Nathan
Nathan,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 7 日
The $50 pet deposit listed is a pet FEE. You will not know this until youre checking in and can't cancel the reservation. Once youre checked in you get to climb 4 flights of stairs with blood splattered about on multiple floors. Room is equal to a college dorm, bed is not comfortable. First flush of the toilet it backed up. The really nice maintenance guy promptly took care of that issue. They really pissed me off with the "deposit" issue. Either the individual location is scalping people for the 50 or corporate is begging to get sued for false advertisement. Never again
Clint
Clint,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 6 日
Alexis
Alexis,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 24 日
Would not recommend
Worst Hotel I have ever stayed it we checked out after a couple hours :(
- bugs everywhere
- walls full of holes/ giant dent in the fridge
- water all over the floors
- furniture falling apart
- random strangers knocking on door
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 22 日
Roaches Roaches Roaches
The service is great and the overall appearance of the place ia clean but upon entering the room i found 1 roach on the bed, another roach walking on the floor and a few in the bathroom.... i was only passing through and checked in very late. I can not get passed the roaches