Slow check in. Slow valet. Wrong room. Attitude at counter. Generally poor service.
Joel
Joel,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 24 日
Do Not Recommend
Although a spacious room, the hot water was broken for part of our stay and despite being told we would be compensated, we were not. In addition to that, the AC was broken and stuck on 76 degrees all night. The toilet was also broken and continued to run. Despite calling the front desk, they essentially told us there was nothing to be done. Will not stay again.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
hotel review
The place was great except for the shower. There was barely any pressure and little hot water. We did choose not to complain at the hotel as we didn't want anyone in our room checking things.
Michele
Michele,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
A day in Charleston
Very nice hotel, very clean and staff very helpful.
greg
greg,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 20 日
We had to call 3 times to get air conditioner fixed then after replacing the entire unit (which worked great) we had no water to take a shower …checked out next day …
真实旅客
3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 10 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Wonderful location and great amenities
Vanessa
Vanessa,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 7 日
Karen
Karen,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
martha
martha,3 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 3 日
Do not stay here!!!
This hotel has no hot water! No water pressure! The ice machines do not work! The hallways are extremely hot!!!! Just do not stay here!!!
Hotel was sold out so they had to move me to lesser property and refused to refund my stay.
Charlie
Charlie,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Cassidy
Cassidy,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Nice hotel but parking is outrageous
Great hotel in decent location. Only issue is parking costs are outrageous and resets each night at midnight to maximize charging you.
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 29 日
Joseph
Joseph,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 26 日
Nicolas
Nicolas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Our stay was very good, the breakfast was great and room was clean and comfortable. We had a great time!
Richard
Richard,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Katherine
Katherine,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Joe
Joe,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 18 日
The people, location, rooms, were all great.
But the door to my unit didn’t close all the way to the latching point automatically. So when I returned from work one of the days, The door just opened when I leaned on it.
I mentioned it to the staff, and I’m sure it will get fixed quickly.
Rich
Rich,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
50th Anniversary Get-Away
Fun stay to celebrate our 50th anniversary! Cameron, the maintenance man, was especially helpful and kind in arranging a quick and necessary room change. All staff was extremely friendly and efficient.
Thomas
Thomas,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Great stay
Incredible helpful front desk staff. Great breakfast! Housekeeping staff also very friendly.