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ibis Mackay

4.0 star property
Mackay hotel with outdoor pool and restaurant

Choose dates to view prices

In South Mackay, ibis Mackay offers a serene retreat with a garden and outdoor pool. Enjoy al fresco dining at TurBARlence restaurant or relax in the sun loungers by the pool. Stay connected with free in-room WiFi and unwind at the bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is CNY602
CNY662 total
includes taxes & fees
Dec 7 - Dec 8

Why we love this property

Culinary delights galore
Savor modern European dishes with outdoor seating. The cafe, bar, and breakfast buffet offer diverse options, including vegan and vegetarian choices.
Rest like royalty
Premium bedding cradles guests in comfort. Blackout drapes ensure deep slumber. 24-hour room service satisfies midnight cravings.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(46 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible (Accessible)

Room, 1 Queen Bed, Accessible (Accessible) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

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The price is CNY883
CNY971 total
includes taxes & fees
Nov 22 - Nov 23
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About the neighborhood

Map
Christensen Crescent, Mackay Airport, South Mackay, QLD, 4740

What's nearby

  • Harrup Park - 5 min drive - 3.7 km
  • Mackay Enertainment and Convention Centre - 6 min drive - 4.8 km
  • Caneland Central - 6 min drive - 5.2 km
  • Mackay Base Hospital - 7 min drive - 4.8 km
  • Mackay Marina Village & Shipyard - 15 min drive - 12.1 km

Getting around

  • Mackay, QLD (MKY) - 3 min drive
  • Mackay Station - 4 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 22 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪BP - ‬8 min drive
  • ‪KFC - ‬6 min drive
  • ‪Subway - ‬6 min drive

About this property

ibis Mackay

Enjoy your visit to Mackay with a stay at ibis Mackay. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include an outdoor pool, a snack bar/deli, and a terrace. Fellow travelers like the helpful staff and airport proximity.

At a glance

DONE

Hotel size

    • 152 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Pool table

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LED television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

TurBARlence - This pub specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 11 to 25 for adults, and AUD 11 to 25 for children
  • Late check-out can be arranged for an extra charge of AUD 60 (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Parking

  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Also known as

ibis Mackay Hotel
ibis Mackay
ibis Mackay Hotel
ibis Mackay South Mackay
ibis Mackay Hotel South Mackay

Frequently asked questions

Does ibis Mackay offer free cancellation for a full refund?

Yes, ibis Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at ibis Mackay?

Yes, there's an outdoor pool.

Are pets allowed at ibis Mackay?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at ibis Mackay?

Yes, there's free self parking.

What are the check-in and check-out times at ibis Mackay?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge of AUD 60 (subject to availability). Contactless check-in and check-out are available.

What is there to do at ibis Mackay and nearby?

Ibis Mackay has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near ibis Mackay?

Yes, TurBARlence offers alfresco dining and Modern European cuisine.

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Reviews

ibis Mackay Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

9.0

Staff & service

8.4

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • The restaurant served tasty food and the dining experience was great. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Airport
Service staff
Restaurant
Shower
Toilet
Water
Food
Bathroom
Location

Reviews

10/10 Exceptional

I just needed a clean, peaceful place to stop for 36hours and catch-up on busy work and get some rest. Exactly what I was looking
Timothy, 2-night trip

10/10 Exceptional

Perfect for an overnight stay right at the airport for those early departures or late arrivals. Very clean comfortable room and bar and restaurant are great
Paul, 1-night trip

8/10 Very good

Lovely place to stay
Louise, 2-night trip

10/10 Exceptional

Great food
Timothy, 1-night trip

10/10 Exceptional

It is great having a hotel right next to the airport, cheery staff and a goo diversity of food.

10/10 Exceptional

Clean and close to the airport
Lowell, 1-night trip

10/10 Exceptional

Friendly helpful staff. Convenient location to the airport. Clean quiet rooms.
Rebecca, 1-night trip

10/10 Exceptional

Excellent and convenient to the airport

Stayed for the night due to the local right next to airport, had an early flight the next morning. Was very happy with the hotel and was definitely the best accommodation I stayed in during my 2wk trip.
David, 1-night trip

10/10 Exceptional

Easy access to airport
Marvin, 1-night trip

10/10 Exceptional

Friendly staff who were welcoming and helpful. Right next to airport (which can be a positive or negative). Decent sized room and facilities were great for the price. Not a 5 star hotel of course, but very good overall. Clean, good beds, great location if you have a flight. Bar and restaurant was decent food. I would definitely stay here again.
Michael, 1-night trip

10/10 Exceptional

Good hotel for a quick layiver
Darren, 1-night trip

2/10 Poor

Poor reception
Daniel, 1-night trip

6/10 Good

There is nothing to do at the hoetel other then drink swim ir play pool
Charlene, 2-night trip

8/10 Very good

Good for a night
Sonya, 1-night trip

10/10 Exceptional

Good
Rajit, 1-night trip

6/10 Good

Rooms very small and hotel hard to find
Joanne, 1-night trip

4/10 Fair

Was very clean. The showers were small.and awkward .kept waking up as herd noises outside room and plumbing noises
bradley, 1-night trip

10/10 Exceptional

Tidy and clean
Andries, 1-night trip

8/10 Very good

Good
Matthew, 1-night trip

8/10 Very good

Small but comfy bed is definitely not a queen as advertised would be a double at max
Brant, 1-night trip

6/10 Good

It was good value but not the best service
Diane, 7-night trip

8/10 Very good

Key for Door didn't work properly, other than than that always good
peter, 1-night trip

6/10 Good

Dirt marks in the walls,air conditioner not working properly and the stink of sweat and stale deodorant in the room. Quite disappointed 😞
Louise, 3-night trip

2/10 Poor

Greedy and inflexible
David, 2-night trip

6/10 Good

Last minute booking for one night in Mackay because this hotel seemed to be one of the only ones with availability in the area that had a front desk agent that could check us in around 11pm. The room was very small and I kept finding hair on the bathroom counter. The shower design wasn’t too great as water seemed to get all over the floor. Overall, it was good value for what we got. We checked out very early the next morning and did not use any amenities or know if they had them. The location is right next to the airport so if you’re flying into or out of Mackay it’s a convenient location.
Esmeralda, 1-night trip