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ibis Mackay

4.0 star property
Mackay hotel with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for ibis Mackay

Outdoor pool, sun loungers
Lobby sitting area
Front of property - evening/night
Breakfast, lunch served; Modern European cuisine, alfresco dining
Miscellaneous
In South Mackay, ibis Mackay offers a serene retreat with a garden and outdoor pool. Enjoy al fresco dining at TurBARlence restaurant or relax in the sun loungers by the pool. Stay connected with free in-room WiFi and unwind at the bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Pool
  • Gym
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is CNY607
CNY667 total
includes taxes & fees
Oct 24 - Oct 25

Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.0 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Accessible)

Room, 1 Queen Bed, Accessible (Accessible) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(44 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Outdoor pool, sun loungers

Mackay Oceanside Central Hotel

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 696 reviews
The price is CNY591
CNY591 total
includes taxes & fees
Oct 12 - Oct 13
Mackay Oceanside Central Hotel
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About the neighborhood

Map
Christensen Crescent, Mackay Airport, South Mackay, QLD, 4740

What's nearby

  • Harrup Park - 5 min drive - 3.7 km
  • Mackay Enertainment and Convention Centre - 6 min drive - 4.8 km
  • Caneland Central - 6 min drive - 5.2 km
  • Mackay Base Hospital - 7 min drive - 4.8 km
  • Mackay Marina Village & Shipyard - 15 min drive - 12.1 km

Getting around

  • Mackay, QLD (MKY) - 3 min drive
  • Mackay Station - 4 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 22 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Metropolitan Hotel - ‬8 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪KFC - ‬6 min drive
  • ‪BP - ‬8 min drive

About this property

ibis Mackay

Enjoy your visit to Mackay with a stay at ibis Mackay. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include an outdoor pool, a snack bar/deli, and a terrace. Fellow travelers like the helpful staff and airport proximity.

At a glance

DONE

Hotel size

    • 152 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Pool table

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LED television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

TurBARlence - This pub specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 11 to 25 for adults, and AUD 11 to 25 for children
  • Late check-out can be arranged for an extra charge of AUD 60 (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Parking

  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Also known as

ibis Mackay Hotel
ibis Mackay
ibis Mackay Hotel
ibis Mackay South Mackay
ibis Mackay Hotel South Mackay

Frequently asked questions

Does ibis Mackay offer free cancellation for a full refund?

Yes, ibis Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at ibis Mackay?

Yes, there's an outdoor pool.

Are pets allowed at ibis Mackay?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at ibis Mackay?

Yes, there's free self parking.

What are the check-in and check-out times at ibis Mackay?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge of AUD 60 (subject to availability). Contactless check-in and check-out are available.

What is there to do at ibis Mackay and nearby?

Ibis Mackay has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near ibis Mackay?

Yes, TurBARlence offers alfresco dining and Modern European cuisine.

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ibis Mackay Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Airport
Service staff
Restaurant
Shower
Toilet
Bathroom
Amenities
Food
Location

What guests liked

  • The restaurant served tasty food and the dining experience was great. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Nice place

Great staff, very accommodating and helpful, really appreciate that. Check in system was slow, not the staff- they were lovely- just the system they have to work with seems to be. Servicing of room was unfortunately well below average of usual places but maybe the staff are directed not to wipe benches, etc, so not sure. Overall I really enjoyed my stay there.
Michelle, 1-night trip

10/10 Exceptional

Highly recommend

The service was good class and the front office nanager at check in was engaging, professional and provided a warm welcome. The only issue, which is really a personal option, the matress on the bed was very soft and provided little support.
Tony, 1-night trip

10/10 Exceptional

Nice stay
Daniel, 1-night trip

10/10 Exceptional

close to airport
Warrick, 2-night trip

8/10 Very good

The staff were great. Room was clean and tidy, functional layout
Tom, 2-night trip

8/10 Very good

Rooms are a bit smaller, everything else is good
Mahmood, 1-night trip

10/10 Exceptional

Perfect for an overnight stay right at the airport for those early departures or late arrivals. Very clean comfortable room and bar and restaurant are great
Paul, 1-night trip

10/10 Exceptional

Thankyou for our awesome stay ,your team was amazing with your hospitality and our meals where done to Perfection.
Vanessa, 3-night trip

8/10 Very good

Lovely place to stay
Louise, 2-night trip

10/10 Exceptional

Very impressive Deluxe Queen was great Also had a good meal in the restaurant
Glenn, 1-night trip

10/10 Exceptional

Great food
Timothy, 1-night trip

10/10 Exceptional

The staff were fantastic and the room was very comfortable and clean.
Troy, 1-night trip

10/10 Exceptional

Stopped here for an overnighter and it was great.
Cassandra, 1-night trip

10/10 Exceptional

Great place when traveling
Ann-Jay, 1-night trip

8/10 Very good

Just your average airport hotel. The free parking was great and the fellow at the front desk was very nice.
Kelly, 1-night trip

10/10 Exceptional

Only there for one night but loved it nice room had a great meal and beer what more do you want
Greg, 1-night trip

10/10 Exceptional

Clean comfortable stay

Perfect spot for a 1 night stay before an early flight. Perfectly clean and comfortable and a great meal.
Wayne, 1-night trip

10/10 Exceptional

Great hotel

10/10 Exceptional

Comfy bed, wonderful sleep

Bed was super comfortable, room was dark, service was great. Would stay again .
Kiri, 1-night trip

8/10 Very good

Location, at airport for early morning flight.
Amy, 1-night trip

10/10 Exceptional

Very nice
Jale, 1-night trip

6/10 Good

Average all round at most

I arrived obviously at a busy time. 4 waiting to check in when I arrived and four more after me. One staff member doing check ins and was having technical difficulties with equipment. He really did his best not his fault but why was he on his own at a busy time. Surely the hotel knows its peak hours and should staff accordingly. Hotel itself feels grubby and tired. Drained chairs by lifts etc. Restaurant and bar staff in particular excellent.
James, 1-night trip

8/10 Very good

I highly recommend this hotel. The room is very clean and comfy. Wonderful!
Rachelle Jean Marie, 2-night trip

6/10 Good

Location at airport , away from everything
Harry, 2-night trip

8/10 Very good

Suitable for Overnight Stay

Great for early morning flights, better options in town for longer stays
1-night trip