The staff and hotel were very good. My daughter had recently broken her leg and that part made the hotel minorly difficult. 1 of the 2 elevators was not functional and with no stairs leading to the lobby, very busy. If was difficult to get a wheelchair into the elevator, as its was usually full with people. We waited on average 10 mintues to get enough room for the wheelchair. The stairwells were also confusing as you decend to the bottom floor, which you would assume is the lobby its in gact a non exit, which seems confusing and dangerous. Very loud at night, doors slam extremely loud and people partying late and loud. Good rooms, great staff, convenience of parking garage are the pros. Not wonderful accessibility for handicap guests and confusing layout are the cons.