Your hotel 's staff is good . reception & cleaning staff is OK
But,there is no patio and top roof.
You must tell the truth,therefor your staff has problems.
And if you have shower toilet,I will stay at Racha at least 20days for a year.
.
Nearby shopping was great, room was dated but not bad at all. Thai room temperature shower. AC really good. The wifi was good but the wifi was located right outside the room we booked. Large easy parking area.