Very nice room, heat is challenging not available or not working for my 15 days. Great location
Renee
15 晚商务旅行
6/10
Staff were polite and helpful
Breakfast was good
Easy to find and located close to the tourist shopping area as well as many restaurants nearby
Room was clean and neat
真实旅客
1 晚行程
10/10
Due to an error in the reservation system, there were no rooms left when we arrived there. Nevertheless, the hotel manager, Mr. KHEM, did everything in his power to solve the problem. He offered us alternative and upgraded rooms at a nearby hotel, which is in the same ownership, at no additional charge. The alternative rooms were excellent, spacious, bright and clean, and we received wonderful service (even by the hotel manager personally) throughout our stay. We enjoyed every moment.
Nitzan
6 晚家庭旅行
8/10
We were out most of the time during our 2 nights stay but our deluxe room did have issues with ants that got onto our couch and in our bags and clothes just because of a pack of nuts in one of our bags. Cleaned up and traced the ants as much as we could. Told hotel staff and about it and did volunteer to clean it by spraying but I don't like the smell of inceticides and we weren't going to be in the whole day so we told them it's ok. Otherwise pleasent room, nice view of mountain only, nice breakfast but no buffet as there weren't much people around.
Very good location, tall building with good view, friendly staff, and stayed 3 nights and enjoy one night free upgrade
真实旅客
10/10
Excellent !
Deepak
6/10
A hotel close to the airport was a good idea because we got in around midnight with a connection the next morning to Pokhara. The hotel was simple but the breakfast offered a range of choices. The server there was friendly and helpful.
One thing that we did not like was we couldn't turn off the light above the mirror. This was very annoying because it made the room too bright to have a restful sleep. We asked to change rooms but reception said that all the rooms were like this too.
真实旅客
6/10
Generally speaking, it is not as what we expected, the room arranged for us in in the corner, no window view, the bed sheet is not clean enough, there are many ants on the bed. TV is not working, But the area is very good and the roof top view is very nice. The stuff is friendly too. just the room condition is very bad.
真实旅客
8/10
On the first day there the hotel was full and we were given a room without a view. However we were moved early the next morning to a lovely room with a great view of the mountains. Hotel staff were friendly and helpful.
Margaret
4/10
真实旅客
10/10
Awesome stay, great location, nice hotel, superb hospitality..
Got an upgrade due to some error in expedia about windows in standard room, there was no view. Though the hotel manager handle it well and offer me an upgrade. Later I moved to the standard room after my booking is over and it's clean and great sleep still.
victor
6/10
The service is very nice and everyone is so friendly. the rooms were okay nothing great location is perfect
Maha
4/10
Hi, I stayed in Hotel City Inn for 2 dyas, but ihad a very Bad experience at Hotel during my stay, Wi-Fi is not working and Lifts were not working.. Hotel staff is not responding properly.
Venkanna
4/10
I planned a great wedding anniversary. Disappointed ...... I booked a penthouse and got a standard room. I did not receive money back of the difference between the rooms. I did not have room service. Good food, clean hotel.
真实旅客
10/10
Sanchai
10/10
Stay there for 1 night on 2 April. Excellent location; great hospitality; staff was polite, friendly and helpful; good breakfast. No doubt will stay there again!
真实旅客
10/10
Outstanding. Literally the highest pinñacle of Pokhara hotels.