The majority of the staff was friendly, and they were kind enough to install a hand held shower head that I purchased, due to no handicap room being available and my 83 year old grandmother needing the assistance. The Floors were filthy, if you walk across the floor without shoes and I mean to the bathroom and back to the bed, your feet would be black. I asked for them to be cleaned and was ignored, finally I caught housekeeping and they gave me a broom and dustpan. I swept the floors and purchased my own mop that was used 3 times and it was still filthy. The room was full of roaches, they were out of wash cloths the first 3 days I was there so I had to buy those as well, there was 1 curtain over the balcony window and it didn’t even cover half, one curtain by my bed that was by the walkway outside, when I asked about that I was brushed off twice. The 2nd to last night we were there the wind started whipping under the door with a terrible sound and the maintenance guys fix was to push a full size towel under the door and made it hard to open and close. The swimming pool constantly had hairballs and some kind of white foam and a film floating randomly in the water. The only nice this is the view and beach access. And the in room coffee is a 2 cup coffee pot so I hope you’re not thirsty.