Everything is very good, the staff is super nice. The disadvantages of this hotel would be there is no elevator (so will have to carry luggage on the stairs) and the shower head is a bit too old and not clean.
真实旅客
10/10
great location in the old city. comfort and easy to find. close to the most of views of the old city.
GUO
6/10
要爬樓梯,有重的行李箱不合適。很舊。早餐服務很好
真实旅客
6/10
Milan
1 晚行程
8/10
Freundliche Mitarbeitende und sehr zentral
Michael
1 晚行程
10/10
Very noce hotel, comfortable bed, very nice area and close to Heidelberg Castle.
Kathleen
1 晚结伴旅行
10/10
This hotel was perfectly located between the castle and the bridge, on the Marktplatz. The staff was wonderful, helping us to find the parking garages and restaurants. We would stay there again. Beautiful city!
Janet
1 晚结伴旅行
8/10
Insgesamt war das Hotel und auch das Zimmer sauber, das Zimmer kann aber eine kleine Renovierung gebrauchen. Die Lage des Hotels mitten in der Altstadt ist super! Das Personal war sehr freundlich und hilfsbereit. Auch das Frühstück war in Ordnung, es gab Kaffee, Säfte, Joghurt und auch Früchte. Allen in Allem ein guter Aufenthalt.
Marko
4 晚行程
10/10
Hôtel très propre, bonne literie et petit déjeuner complet.
Dommage qu'il n'y ai pas de parking prive mais néanmoins parkings publics a proximité
Christophe
2 晚浪漫旅行
6/10
Die Dusche ist ein Sanierungsfall.
Margrit
1 晚浪漫旅行
4/10
The location was great, except it was on the corner of a busy restaurant and bar area, loud music and people all night, so not much sleep. The room was clean, except for a lot of stains on the carpeting. They need to start the breakfast earlier, most places start at 6:30 or 7:00. This place not until 8:00, we had an early flight so we missed out on breakfast. The Korean restaurant next door was good.
Lori
1 晚行程
10/10
michael
2 晚家庭旅行
10/10
Gutes Hotel mit einem sehr guten Frühstück
Olaf Stephan
1 晚行程
6/10
Hotel Am Rathaus has old European charm which is to say small rooms, no elevators but great staff and breakfast. It was very noisy at night since Heidelberg is a university town and they like to party. Pretty much right outside the window. Parking is a quarter mile away and you have to drag luggage from there or nearest street access a block away. That would be over cobblestone too. The facility itself is charming and you can imagine Mark Twain staying there 150 years ago. Maybe during summer break.
Greg
2 晚家庭旅行
8/10
Gut gelegenes Hotel mit freundlichem Personal. Die Einrichtung ist in Recht gutem Zustand, könnte aber eine Renovierung vertragen.
Sebastian
1 晚浪漫旅行
6/10
I gave this hotel an average rating based on the location of the hotel and the wonderful staff members. We had a problem with our heat and someone addressed this immediately.
The biggest down side is that there is no elevator. Thank heaven I had two strong able bodied children that could haul large bags up winding steps. They were not to happy. Please be prepared. A lot of things were outdated or could used to be fixed. These were small items and we were there only one night.
laura
1 晚行程
10/10
Gabriele
1 晚行程
10/10
Patricia
2 晚行程
8/10
Great. Location
Jon
1 晚行程
10/10
This is a great location with friendly staff in the old town. It s in old town so it is an older building but the room was spacious and clean. Heidelberg is also a unversity town so expect to hear the students socializing in the later evening. We felt very safe when we were out.
Loretta
3 晚行程
10/10
Superbra läge mitt i Altstadt. Massor av trevliga restauranger och pubar, livlig och trevligt.
Typiskt tyskt rum med skön säng. Ok men lite spartansk frukost
Per Jonas
2 晚商务旅行
8/10
Conny
3 晚行程
8/10
Das Mobiliar ist schon etwas in die Jahre gekommenber aber die Lage ist hervorragend und das Personal ist extrem freundlich und zuvorkommend.