Everything is very good, the staff is super nice. The disadvantages of this hotel would be there is no elevator (so will have to carry luggage on the stairs) and the shower head is a bit too old and not clean.
真实旅客
Expedia真实住客点评
10/10 绝佳
2017 年 2 月 27 日
great location in the old city. comfort and easy to find. close to the most of views of the old city.
GUO
Hotels.com真实住客点评
6/10 好
2017 年 1 月 29 日
要爬樓梯,有重的行李箱不合適。很舊。早餐服務很好
真实旅客
Hotels.com真实住客点评
6/10 好
2025 年 9 月 13 日
Maria
Maria,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 10 日
Florence
Florence,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Utsikt över taken
Jens
Jens,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 27 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 20 日
Thomas
Thomas,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
The hotel is very conveniently located at the corner of the marketplace, the center of Heidelberg. It is also right next to the beautiful bridge that pedestrian could walk on and have a great view of the city and the castle. The staff is very friendly and professional and courteous. Our room has a nice size and many windows for natural breeze and air. It also includes the decent quality breakfast, which is very convenient. The only challenge is for the Uber driver to pick us up. We called an Uber to pick us up to the train station, it took the Uber driver a long time to find us. We had to cancel one order Uber driver prior because he couldn’t find us.
Xiaoqin
Xiaoqin,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 21 日
Sanierungsstau. Frühstück jugendherbergsgeeignet.
Ralf
Ralf,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 9 日
Milan
Milan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 5 日
Freundliche Mitarbeitende und sehr zentral
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Very noce hotel, comfortable bed, very nice area and close to Heidelberg Castle.
Kathleen
Kathleen,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Great location. Very friendly people. The rooms were nice. I would definitely recommend this hotel.
Gary
Gary,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 14 日
Every thing is worth the price except the noise of the outside, the group of the youth chated in a loud noise until the midnight. It could be occasionally happened.
Dan
Dan,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 23 日
This hotel was perfectly located between the castle and the bridge, on the Marktplatz. The staff was wonderful, helping us to find the parking garages and restaurants. We would stay there again. Beautiful city!
Janet
Janet,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 18 日
Tolle Lage mitten in der Altstadt!
Insgesamt war das Hotel und auch das Zimmer sauber, das Zimmer kann aber eine kleine Renovierung gebrauchen. Die Lage des Hotels mitten in der Altstadt ist super! Das Personal war sehr freundlich und hilfsbereit. Auch das Frühstück war in Ordnung, es gab Kaffee, Säfte, Joghurt und auch Früchte. Allen in Allem ein guter Aufenthalt.
Marko
Marko,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Hôtel très propre, bonne literie et petit déjeuner complet.
Dommage qu'il n'y ai pas de parking prive mais néanmoins parkings publics a proximité
Christophe
Christophe,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 4 日
Die Dusche ist ein Sanierungsfall.
Margrit
Margrit,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 2 月 23 日
The location was great, except it was on the corner of a busy restaurant and bar area, loud music and people all night, so not much sleep. The room was clean, except for a lot of stains on the carpeting. They need to start the breakfast earlier, most places start at 6:30 or 7:00. This place not until 8:00, we had an early flight so we missed out on breakfast. The Korean restaurant next door was good.
Lori
Lori,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 16 日
michael
michael,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 2 日
Gutes Hotel mit einem sehr guten Frühstück
Olaf Stephan
Olaf Stephan,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 26 日
Old World Charm-For Better or Worse
Hotel Am Rathaus has old European charm which is to say small rooms, no elevators but great staff and breakfast. It was very noisy at night since Heidelberg is a university town and they like to party. Pretty much right outside the window. Parking is a quarter mile away and you have to drag luggage from there or nearest street access a block away. That would be over cobblestone too. The facility itself is charming and you can imagine Mark Twain staying there 150 years ago. Maybe during summer break.
Greg
Greg,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 13 日
Gut gelegenes Hotel mit freundlichem Personal. Die Einrichtung ist in Recht gutem Zustand, könnte aber eine Renovierung vertragen.
Sebastian
Sebastian,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 3 日
I gave this hotel an average rating based on the location of the hotel and the wonderful staff members. We had a problem with our heat and someone addressed this immediately.
The biggest down side is that there is no elevator. Thank heaven I had two strong able bodied children that could haul large bags up winding steps. They were not to happy. Please be prepared. A lot of things were outdated or could used to be fixed. These were small items and we were there only one night.