Very comfortable room. Restaurant was good for a hotel. Staff, with one exception, were very friendly.
The day we arrived in Houston, we called for a shuttle pickup. After waiting 25 minutes, we called again, only to learn the shuttle had just left the hotel. At no time did anyone tell us the shuttle runs every 30 minutes, which would have been nice to set our expectations properly. The driver was ailent and unsmiling. It seemed like he hated his job, and was not a positive opening to oir atay.