In New Orleans, TownePlace Suites New Orleans Harvey/West Bank offers a warm welcome with a breakfast buffet, dry cleaning/laundry services and 24-hour gym. Take advantage of the outdoor pool, unwind on the terrace or get work done at the business center.
Manhattan Plaza Shopping Center - 4 min drive - 3.3 km
Boomtown Casino - 6 min drive - 5.1 km
Oakwood Center - 7 min drive - 7.2 km
Ernest N. Morial Convention Center - 11 min drive - 12.6 km
National World War II Museum - 12 min drive - 13.3 km
Getting around
Louis Armstrong New Orleans Intl. Airport (MSY) - 30 min drive
New Orleans Union Passenger Terminal - 20 min drive
Restaurants
Circle K - 7 min walk
Sharetea - 5 min walk
The Edge - 9 min walk
Tutti Frutti - 8 min walk
Pho Kim Loan - 8 min walk
About this property
TownePlace Suites New Orleans Harvey/West Bank
TownePlace Suites New Orleans Harvey/West Bank puts you within a 15-minute drive of Ernest N. Morial Convention Center and National World War II Museum. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the outdoor pool. A snack bar/deli and a terrace are offered, and in-room conveniences include refrigerators and microwaves.
At a glance
DONE
Hotel size
96 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 1 total, up to 50 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–9 AM
Coffee/tea in a common area
Barbecue grills
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Pool umbrellas
Facilities
Built in 2015
Safe-deposit box at front desk
Picnic area
Terrace
24-hour fitness center
An outdoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchenette
Stovetop
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Policies
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
TownePlace Suites New Orleans Harvey/West Bank Hotel Harvey
TownePlace Suites New Orleans Harvey/West Bank Hotel
TownePlace Suites New Orleans Harvey/West Bank Harvey
TownePlace Suites New Orleans Harvey/West Bank Hotel Harvey
TownePlace Suites New Orleans Harvey/West Bank Hotel
TownePlace Suites New Orleans Harvey/West Bank Harvey
Hotel TownePlace Suites New Orleans Harvey/West Bank Harvey
Hotel TownePlace Suites New Orleans Harvey/West Bank
Harvey TownePlace Suites New Orleans Harvey/West Bank Hotel
TownePlace Suites New Orleans Harvey/West Bank Hotel
TownePlace Suites New Orleans Harvey/West Bank Harvey
TownePlace Suites New Orleans Harvey/West Bank Hotel Harvey
Frequently asked questions
Does TownePlace Suites New Orleans Harvey/West Bank offer free cancellation for a full refund?
Yes, TownePlace Suites New Orleans Harvey/West Bank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at TownePlace Suites New Orleans Harvey/West Bank?
Yes, there's an outdoor pool.
Are pets allowed at TownePlace Suites New Orleans Harvey/West Bank?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 50 lbs per pet. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at TownePlace Suites New Orleans Harvey/West Bank?
Yes, there's free self parking.
What are the check-in and check-out times at TownePlace Suites New Orleans Harvey/West Bank?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is noon. Express check-out is available.
Is there an onsite casino at TownePlace Suites New Orleans Harvey/West Bank?
No, this hotel doesn't have a casino, but Boomtown Casino (6-min drive) and Caesars New Orleans Casino (13-min drive) are both nearby.
What is there to do at TownePlace Suites New Orleans Harvey/West Bank and nearby?
TownePlace Suites New Orleans Harvey/West Bank has an outdoor pool and a 24-hour fitness center, as well as a picnic area.
Does TownePlace Suites New Orleans Harvey/West Bank have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.
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Reviews
TownePlace Suites New Orleans Harvey/West Bank Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.8
Location
8.6
Staff & service
8.4
Property conditions & facilities
Popular mentions
Room
Service staff
Building
Breakfast
Store
Restaurant
Kitchenette
Family friendly
Reviews
Verified
10/10 Exceptional
Dec 28, 2025
Friendly staff, clean facility, pet welcomed!
Capri
Capri, 1-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Staff was amazing! Everything was clean! I would definitely stay there again.
Elliott
Elliott, 3-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Pet-friendly, clean rooms, nice staff, easy and quick check in and check out, quiet area, lots of restaurants and shopping plazas nearby. Would stay here again!
Janila
Janila, 2-night trip
Verified
10/10 Exceptional
Oct 20, 2025
Excellent stay from start to! Employees were very friendly and accommodating to my needs.
Linda
Linda, 2-night trip
Verified
10/10 Exceptional
Oct 29, 2025
The room is great, but the desk clerk was so friendly and welcoming! She made me feel like I chose the perfect place to stay.
Tanya
Tanya, 1-night trip
Verified
10/10 Exceptional
Sep 17, 2025
Great Hotel
Everything was fantastic the staff was outstanding
Friendly and quick to help.
Reabecca
Reabecca, 1-night trip
Verified
10/10 Exceptional
Dec 19, 2025
The staff was amazing I was walking in an out the lobby multiple times an every time I was greeted with a smile . The room was very spacious and clean . We had an issue with tv notified the front office an it was handled immediately . Only thing I require is updated sofas
Jaynea
Jaynea, 2-night trip
Verified
8/10 Very good
Nov 12, 2025
Room was clean but had a slight odor. Staff wss Polite
Alexandria
Alexandria, 1-night trip
Verified
6/10 Good
May 17, 2025
Property was less than I expected. Staff was courteous. Breakfast was terrible. Room was sufficient and clean.
Micah
Micah, 1-night trip
Verified
2/10 Poor
Dec 1, 2025
The staff was nice and the room was clean but several things had been neglected inside the room. The Tv did not work, the lamp was broken, the shelves in the closet were broken, the toilet was broken at the base very unstable, and the ac- heater would not turn off either all cold or all heat. Worst of all I found a lizard on the stove one day of my stay. To which I notified the staff and they told me it happens all the time apparently. I wasn’t in my room much during my stay but when I was I would discover things that made me have to complain and notify the staff of it. I spoke with the manger, Brandy about my concerns. She was very nice, but not very helpful in the process.
Mark
Mark, 3-night trip
Verified
6/10 Good
Feb 4, 2024
Convenient location. Clean rooms.
Friendly staff. No overhead canopy so unloading in rainy weather is a bit of a challenge.
Kurk
Kurk, 1-night trip
Verified
6/10 Good
Dec 2, 2024
Proximity to main street, stores, restaurants, etc. was great. The front desk staff was amazing. However the exact room had many malfunctions - bathroom light didn't work, TV didn't work, and water pressure was low. Breakfast was not available each morning consistently so we made do with what was offered. Might stay here again if there weren't any other nearby options.
Melissa
Melissa, 5-night trip
Verified
4/10 Fair
Dec 15, 2024
The area the property is in is pretty nice. The room itself wasn’t the best. It’s as if it hadn’t been cleaned. Floor was filthy, and bathroom disgusting, and toilet seat was broken..luckily I bring my own cleaning supplies when traveling. There was also throw up on elevator wall. Staff was very friendly tho.
kimberly
kimberly, 1-night trip
Verified
4/10 Fair
Feb 23, 2025
Location was where I wanted to be, but the hotel needs renovations. The coach covers we’re not on which I was told zipper was broken and they take them off to wash them. I found a finger nail in it though. Staff was very helpful when my air conditioner kept running in spite of technically being off. Also they changed a light bulb as ther was no light in my bathroom. Bed was comfortable. Staff was very pleasant but the facility needs lots of help. Not worth what I paid
Dorothy
Dorothy, 2-night trip
Verified
6/10 Good
Nov 29, 2024
Run down
Our room was in terrible shape. The bathroom door was broken and you had to lift up on it to close it. There were hairs and spiders in the shower. There were only towels for 2 people despite being in a 2 bedroom suite with a pull out bed. Every couch cushion had broken zippers with the stuffing falling out. Tried to use plates in the cupboards but they had dried food on them. Paper towels were soggy and wet for the bottom inch of them. The dishwasher had leaves in it. Service was friendly and they did what they could.
Heather
Heather, 1-night trip
Verified
2/10 Poor
Feb 18, 2025
Room 414 is horrible ...poor management..
Besides the receptionist at the front desk giving me suggestions on restaurants nearby to try. My stay was horrible. When i walked into the lobby to check in. There were people in the lobby playing a video game on the tv in the lobby using profanity as well. When we entered the room it was decent. The tv in one of the bedrooms were to dim to watch. After going out with the family to enjoy some festivities and returning back to the room. We were unable to shower because the shower was broken. The faucet for the tub was missing. They literally had a pipe that was sticking out over the tub. I called down to the front desk to tell them what was going on and got no answer. So i go down stairs to the front desk and the receptionist is walking around in the lobby talking on her cellphone. I told her the issue I was having with the shower and was told there wasn't another 2 room suit available. So she gave me a opinion of getting two rooms that were side by side downstairs. Or she could give me a key to a room that's on the same floor and we can use the room to shower. Since I didn't want to split my family up I chose to just use the room on the same floor to shower in. After a hour of waiting to get access to the room to take a shower. Come to find out it was a room someone was staying in but they were moved to another room for whatever reason. After we finally laid down the pillows in one of the rooms had a sour smell to it so we had to swap pillows that was in the other room.
FREDRICK
FREDRICK, 1-night trip
Verified
6/10 Good
Dec 29, 2023
This is always our spot to stay when we visit family. In fact, we encouraged other family members to join us here. We had two separate reservations because my husband added a day. Visit was great until the AC unit went out in the room above us Christmas night and the loud work begin from about 9PM, until I called the front desk at 11:30PM. We thought that was the end but they woke us up at 7AM with the same foolishness until we checked out. I should also add the toilet seat needs to be changed. It was clean but unsteady.
Peggy
Peggy, 1-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Great kitchen
Jessica
Jessica, 3-night trip
Verified
8/10 Very good
Dec 25, 2025
As expected rooms were fine and it was nice and quiet for what we were looking for. Great price also
christopher
christopher, 1-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Yes
Monica
Monica, 3-night trip
Verified
8/10 Very good
Oct 6, 2025
Will stay again, enjoyed the mini kitchen, helps me spend less on eating out, & convenience of the stores & bank I frequent at home.
SONYA MIER
SONYA MIER, 1-night trip
Verified
4/10 Fair
Dec 28, 2025
Charged me for taxes again since booked thru Expedia, even tho Expedia receipt shows paid taxes & fees?!
Worst Marriot i’ve ever seen; furniture looks like it’s pulled from a dumpster.