Good location, room looking tired, light switch not working, needs more power sockets. Bed squeaky and uncomfortable in places. Great you can pick your own room. Why do you need my passport details to get a room key when I am a UK resident staying in a UK hotel?. Only reason I stayed above other hotels was that an excellent breakfast was included
Simon
Simon,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 26 日
A good choice in the area
Decent place, with pleasant helpful staff. Clean and fairly quiet. The gym is pretty small, and food is only ok, and like everything in the area, it isn't cheap, but there is helpful, not overpriced parking. A good choice in the area, all told.
James
James,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 22 日
Lucy
Lucy,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 20 日
Au
Das Hotel ist laut und ungemütlich. Rs gab einen stundenlangen Ausfall der Wasserversorgung. Duschen, Zähneputzen unmöglich, Toiletten waren unbenutzbar. Das Personal hat das Problem nicht erklärt und das Management hat sich nicht entschuldigt. Erst auf Nachfrage kam überhaupt eine Reaktion.
Indira
Indira,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 20 日
Hilton London
Hotel was ok, in a decent area near the tube stop. We were staying for 2 nights and we couldn’t have a shower or even flush the toilet after the first night as there was no water, this also affected breakfast the next morning as there was no drinks available at all. This cannot be helped and I completely understand but we didn’t have an apology or any communication regarding this. Luckily the water was fixed and we were able to shower in the evening. The reception staff were polite but the staff at breakfast were exceptionally rude, there was one lady, called Rosi I believe, that was polite. I would avoid this hotel in future. We went for the weekend to celebrate our daughter’s birthday and i felt it tainted the day a little.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Comfortable hotel
Clean and Comfortable place to stay for 1 night we stayed!
Christine
Christine,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 7 日
We had a nice room, in the corner overlooking the dock. The aircon had been disabled, and I had to argue to get it turned back on. The worst thing though was the mattress, which was really uncomfortable, creaked every time you moved, and felt like it should be replaced. Room 433
Lee
Lee,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 3 日
elvin
elvin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 1 日
Nicole
Nicole,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
Leslieann
Leslieann,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 26 日
Adrian
Adrian,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
Good hotel for girls weekend away - concert at the o2. Location not great but still felt safe. Just needed a taxi in the evening to get about but walking fine in the day. Hotel clean and welcoming - room just what we needed. Breakfast fine.
Nicola
Nicola,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 24 日
Donna
Donna,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Wkd
Class
Kane
Kane,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Overnight stay for the o2
The check in was speedy really nice room and the breakfast in the morning was brilliant
Barry
Barry,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 21 日
BD
BD,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 18 日
真实旅客
3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Kieran
Kieran,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 10 日
Richard
Richard,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Shirley
Shirley,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Excel hotel stay
Lovely hotel inside but unfortunately not a nice spot with so much building/road works around. Hopefully not much longer to put up with that. The staff are lovely and helpful and they keep a very clean well run hotel. Breakfast was fine, lots of choice. Price was reasonable.