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Hotel Family

3.0 star property
Central hotel with restaurant, connected to a shopping center, near Rua 25 de Marco

Choose dates to view prices

In the heart of São Paulo, Hotel Family offers a welcoming retreat with shopping on site, a hair salon for pampering, and laundry facilities for convenience. Treat yourself to spa services or dine at the on-site restaurant. With free in-room WiFi and perks like luggage storage and an elevator, you'll feel right at home.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Vending machine
  • Self-serve laundry
  • Luggage storage
  • Porter/bellhop
  • TV in a common area

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The current price is CNY294
CNY309 total
includes taxes & fees
Apr 4 - Apr 5

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Double Room | Minibar, desk, free WiFi, bed sheets

Double Room

7.4 out of 10
Good
(9 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Minibar, desk, free WiFi, bed sheets

Twin Room, 2 Twin Beds

7.0 out of 10
Good
(22 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, desk, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Single Use

Minibar, desk, free WiFi, bed sheets

Double Room Single Use

8.6 out of 10
Excellent
(8 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Twin Room

Minibar, desk, free WiFi, bed sheets

Economy Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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The price is CNY380
CNY399 total
includes taxes & fees
Apr 4 - Apr 5
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About the neighborhood

Map
Rua da Juta, 301, Brás, São Paulo, 03010-010

What's nearby

  • Shopping 25 Bras Mall - 2 min walk - 0.2 km
  • Feirinha da Madrugada - 3 min walk - 0.3 km
  • Mega Polo Moda - 6 min walk - 0.6 km
  • Worldwide Church of God's Power - 16 min walk - 1.4 km
  • Rua 25 de Marco - 16 min walk - 1.4 km

Getting around

  • São Paulo (CGH-Congonhas) - 25 min drive
  • São Paulo/Guarulhos Intl. Airport - 34 min drive
  • Juventus - Mooca Station - 5 min drive
  • Sao Paulo Bras Station - 22 min walk
  • Luz Station - 29 min walk
  • Bras Metro Station - 18 min walk
  • Pedro II Station - 22 min walk
  • Tiradentes Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Habib's - ‬4 min walk
  • ‪Rainha da Miller - ‬4 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Ripa na Brasa - ‬5 min walk
  • ‪Bar - ‬6 min walk

About this property

Hotel Family

Hotel Family puts you within a 10-minute drive of Paulista Avenue and Allianz Parque. Also, Rua 25 de Marco and Anhembi Convention Center are within a short drive.

At a glance

DONE

Hotel size

    • 223 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle from 3:00 AM to 6:30 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Television in common areas
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair accessible

Room amenities

Be entertained

  • 25-inch TV

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately BRL 35.00 per person
  • Airport shuttle service is offered for an extra charge of BRL 100 per person (one-way)

Children & extra beds

  • Airport shuttle service for children costs BRL 50 (one-way)
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club

Also known as

Hotel Family Sao Paulo
Hotel Family
Family Sao Paulo
Hotel Family Hotel
Hotel Family São Paulo
Hotel Family Hotel São Paulo

Frequently asked questions

Does Hotel Family offer free cancellation for a full refund?

Yes, Hotel Family does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Family?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Family?

Sorry, there's no onsite parking at Hotel Family.

Is airport shuttle service offered by Hotel Family?

Yes, an airport shuttle is available from 3:00 AM to 6:30 PM on request. The charge is BRL 100 per person one-way.

What are the check-in and check-out times at Hotel Family?

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM. Check-out time is noon.

What is there to do at Hotel Family and nearby?

Recommended spots to visit include Rua 25 de Marco (1.1 mi) and Sala São Paulo Concert Hall (1.8 mi), along with Municipal Theatre of São Paulo (1.9 mi) and Liberty Square (2.2 mi).

Are there restaurants at or near Hotel Family?

Yes, there's an onsite restaurant.

What's the area around Hotel Family like?

Hotel Family is in Bras, a short 3-minute walk from Feirinha da Madrugada and 5 minutes' walk from Mega Polo Moda.

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Reviews

Hotel Family Reviews

7.6

Good

7.4

Cleanliness

6.8

Location

7.6

Staff & service

6.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

As atendente maravilhosas atenciosa
Muriel, 3-night trip
Verified

10/10 Exceptional

Otima
Muriel, 2-night trip
Verified

6/10 Good

.
Luciana A, 3-night trip
Verified

10/10 Exceptional

Lugar bem localizado e confortável
Regina Rosa, 2-night trip
Verified

10/10 Exceptional

O local é super bem localizado e só!!!
cesar, 1-night trip
Verified

8/10 Very good

Banheiro muito antigo
RAIMUNDO, 2-night trip
Verified

10/10 Exceptional

Hotel fica bem localizado
Jocelini, 1-night trip
Verified

4/10 Fair

Café da manhã muito ruim Desfalcado
Alexandre, 1-night trip
Verified

6/10 Good

Havia lojas por perto
Edson, 3-night trip
Verified

4/10 Fair

No anúncio, está com café. Porém, havia, entregar de kits de café, no lugar do café, foi contratado. No último, não entregue, nem o kit de café. Solicito reembolso deste valor.
Elves Vieira, 3-night trip
Verified

10/10 Exceptional

Tudo ok
Wellen, 3-night trip
Verified

10/10 Exceptional

Tudo certo. Bom
Dorlene, 2-night trip
Verified

10/10 Exceptional

O quarto estava impecável
MARIA A N, 2-night trip
Verified

10/10 Exceptional

Muito bom
RODRIGO, 1-night trip
Verified

8/10 Very good

Equipe
Marcos, 1-night trip
Verified

8/10 Very good

Excelente localização para compras no Brás!
GLAUCIA C D S, 1-night trip
Verified

10/10 Exceptional

O quarto era Excelente, ótimas estadia e pessoal com um ótimo atendimento, e gentil, café da manhã maravilhoso
PATRICIA DE SOUZA, 2-night trip
Verified

8/10 Very good

O quarto estava com problema no ar condicionado. Mas foi boa a localização.
Sérgio Murilo, 1-night trip
Verified

8/10 Very good

Café da manhã bom, quarto limpo. Pra quem for fazer comprars no Brás é perfeito. Só o banheiro do quarto que fiquei que é muito pequeno.
loougan, 3-night trip
Verified

8/10 Very good

O atendimento, café da manhã e o quarto são muito bons porém o box do chuveiro é bem apertado. Também os hóspedes bastante barulhentos nós corredores. Tvz poderiam usar material pra abafar o som nas portas.
Suzana, 1-night trip
Verified

10/10 Exceptional

Muito bom o pessoal muito receptivo voltarei mais vezes
Adriana, 2-night trip
Verified

8/10 Very good

Bom café da.manhã! O ar funciona super bem
Gilvan, 1-night trip
Verified

8/10 Very good

Um pouco antigo tudo mas a comjda do restaurante é muito boa!!
Waleuska, 1-night trip
Verified

10/10 Exceptional

Localização e preço.
Monique, 1-night trip
Verified

4/10 Fair

O dono desse hotel deveria ter vergonha, os lençóis manchados , rasgados e tão velhos que é inacreditável . Os ar-condicionados velhos e quando funciona são super barulhentos. As camas péssimas , molas estragadas , a coluna fica toda torta. O restaurante não tem produto de qualidade e os funcionários são super mal-humorados. Parece que você está pedindo favor e não pagando !!! Sério!!! Isso tem que ser revisto. Tem uma estrutura boa , mas infelizmente falta qualidade nos produtos e no serviço .
Taiane, 4-night trip