They didnt have my reservation and it was under new ownership
Adam
Adam,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 5 日
Audreyanna
Audreyanna,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 2 日
Poor service and no effort.
Little to no effort put forth. Wasn’t made aware that the hotel was under renovation and no amenities were available. Until after I got to the property. The places they recommended for food were not appetizing. I was overcharged and they did not honor hotels.com pricing and they also had nothing for breakfast not even bread. Stake cereal and outdated premade sausage muffins.
Audreyanna
Audreyanna,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 26 日
Overall was a good stay, first morning there was no breakfast and the second morning there was barley any, the lights need work and the hallway music was to loud could hear it in the room.
Carson
Carson,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Peter
Peter,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 19 日
The pool area was shut down, no tv service , dining and bar was closed due to new ownership. Not the experience that we are used to at this location. Very disappointed.
Kathleen
Kathleen,1 晚浪漫旅行
Travelocity真实住客点评
8/10 很好
2025 年 1 月 17 日
Poor ownership and EXCELLENT STAFF!!!!!
Well this is the first time we were not to happy with the new owners. We choose the resort because its a half way point. We enjoy what you offer. The staff was excellent and you put them in a position to let us know no pool, no service with tv.no change for laundry, no restaurant. We were there 5 nights four days. We travel from Wisconsin to Illinois and back. Either stay closed until your properly prepared. If it wasn't for the staff I would have nothing good to say. Staff excellent!!!!
andrew s
andrew s,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 13 日
Cassandra
Cassandra,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 8 日
Alex
Alex,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 7 日
Peter
Peter,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 6 日
Good for stay, but that’s it.
The living space was nice, but the bathroom was old and needed to get redone… The shower only went to my dress because it’s so short and the fan was really loud. Also, the pool was down and the restaurant was closed and the breakfast was not that good. People at the desk were very nice though.
Justin
Justin,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 5 日
Decent for price
Pool & hot tub were closed due to heat issues.
Not major but kinda disappointing.
Was notified the by phone call about 3 hours prior to checkin. Unfortunately no other hotels available due to sporting event in area. Shower head was great if you are 4ft tall. I’m 6’2.
Overall nothing special but very accommodating otherwise. Very nice workout room. Sauna was operating
Benjamin
Benjamin,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 5 日
Hotel needs major updates. The elevator was out, our room was on the 2nd floor. We were not told ahead of time.
diana
diana,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 5 日
Overall good stay
Booked a suite but gave me a standard room. Other 2 suites were booked so changed to a 3rd suite style they have minus fireplace, jetted tubs, and porch/patio. Great on getting me moved but paid for the extras that were excluded.
jeremy
jeremy,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 4 日
Nice
Brittany
Brittany,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 30 日
Jesse
Jesse,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 28 日
Val Jean
Val Jean,1 晚行程
Travelocity真实住客点评
6/10 好
2024 年 12 月 25 日
Michael
Michael,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 20 日
The worker at the front desk was extremely rude the lady who checked us in failed to mention that the hot tub and pool was closed if they would have mentioned it I would have cancelled this reservation