Is the Second time I come to this hotel, From the moment I arrived, I was blown away by the level of attention and care provided by the staff at this hotel. Every member of the team, from the front desk to housekeeping, went out of their way to ensure I felt welcome and valued.
Check-in was smooth and efficient, and I was personally escorted to my room, where I found a handwritten welcome note and complimentary treats waiting. Throughout my stay, the staff remembered my name, preferences, and even small details from our conversations—making the experience feel incredibly personal and thoughtful.
Whether it was the concierge arranging last-minute dinner reservations or the housekeeping team anticipating my needs before I even asked, the service here was nothing short of flawless. The atmosphere was warm and inviting, and it was clear that guest satisfaction is a top priority.
If you’re looking for a hotel that combines comfort, elegance, and exceptional hospitality, look no further. This place sets a new standard for guest attention and genuine care.
I personally thanks to :
Maria Emilia Perez, Altagracia, Natalie, Morelia , Wanda at the buffet Restaurant
Renzo, Miguel, Willy and the two boss of the Seaside Restaurant Martin and the other Lady that I don’t remember her name . Very good job with their team work
Jaime the one in charge of room service.
Francisca Rojas excellent job. Outstanding service
The Spa was excellent. Massage great . Ramon very attentive
Room 1418