Wir waren im März für einen Kurztrip im Trendy, es ist etwas mehr in die Jahre gekommen wie zB ein Concorde, aber trotzdem sauber und gepflegt und das Essen war hervorragend (!!!) und das Personal sehr freundlich und entspannt. Zum Strand kann ich nichts sagen, da wir nur in der Anlage waren. Das einzig störende ab nachts irgendwann waren durchgehend bellende Hunde und ein krähender Hahn. Da braucht man Ohrstöpsel.
Julia
6 晚家庭旅行
10/10
Beutiful , everything in the hotel . No need to go out
Paul
5 晚行程
8/10
Hotel was amazing i would try it again. I was just disappointed with the main restaurants being closed for refurbishment and the games room was never open but other than that people were great and the hotel was great
Mohammed
3 晚家庭旅行
6/10
The food is amazing also the deserts
And a lot of activities
The swimming pool fantastic
…..
But I don’t like some of the staff are unprofessional
Also they don’t provide the iron .. should be pay extra 15 euro for 1 hour .. also I pay extra for birthday to do some surprises in the room they forgot .. and I’m unhappy they close water park for kids very quickly
Abdullah
3 晚家庭旅行
10/10
yemek konusunda çok iyi hizmet çalışanlar güler yüźlü
kadir
5 晚行程
10/10
Ervina
8 晚行程
10/10
真实旅客
4 晚行程
10/10
alles hat uns gefallen gibt nichts zu beanstanden, freundliches Personal, marken Getränke cola etc,
真实旅客
6 晚家庭旅行
8/10
Einat
5 晚家庭旅行
6/10
I had booked 3 family suites and 1 standard room. The 3 family rooms I first received didn’t match the description/pictures shown on hotels.com & the AC’s didn’t cool for all 3 “FAMILY SUITES”. As per hotel management, as long as there is air coming out of the AC, it is working.
After a long waste of my nights sleep and a long discussion with the hotels receptionist as well as hotel.com’s online chat service I was able to get assurance that it will be solved in the morning. However, when I approached the receptionist in the morning breaking my sleep early due to the boiling circumstances and rooms not in sleeping condition; the receptionist said that you can talk to the guest relations lady. The lady then said that I’ll try my best but our hotel is fully booked and we cannot do anything other than try and fix your AC’s. I didn’t like the sound of that as the technicians had visited our rooms 3 times already and managed to do nothing while they said it’s working now!
I went back and talked to the online hotels.com chat who at first would not proceed as apparently the previous agent had left my complaint as solved which was incorrect! I managed to convince the new agent that if the complaint was solved I would know and to proceed with my complaint to the next level. The agent did so and told me to proceed to guest services. I went to the same lady who was very friendly (don’t remember her name) and managed to first change one of my rooms and then later all to a garden suite.
Yahya
3 晚家庭旅行
8/10
its our second time at this property, the first visit was amazing we havnt anything to complain about. But this time i was disappointed a little bit. The room cleanliness was terrible, i have finished dropped a shampoo bottle in the second day on the floor and it stayed there for 5 other days , they didn’t even bother themselves to clean it and remove it, even the floor was always dirty. On the other hand the food was good and the and the place is nice
真实旅客
7 晚家庭旅行
2/10
One of worst experience ever. Once arrived at hotel, trendy lara staff informed me that they couldn’t find any reservation under my name and they are fully booked though i made reservation 2 months back and got my card debited and received emails confirmation from hotels.com
I had to call hotels.com and it took more than 2 hours to sort things out and finally lara hotel found the resevation and all of the sudden they were no longer fully booked.
真实旅客
4 晚家庭旅行
8/10
Mihael
10 晚家庭旅行
6/10
Big property, not enough pool facility for the guests, guests have to compete from 7 am to get any place at the poolside. really terrible condition, actually seen many guests fighting each other to occupy any space available!!! terrible. on the positive side the food in the main restaurant was good with fresh produce etc this was a real positive but the la carte restaurants specially the Italian was a fake and not good at all .
真实旅客
5 晚家庭旅行
2/10
Martin
3 晚行程
10/10
Very good facility and kind staff. Recommended to all people, taste food clean hotel
真实旅客
4 晚家庭旅行
8/10
真实旅客
3 晚行程
8/10
All was nice and Good
But not that clean and a lot of people in the hotel
Too much crowded
真实旅客
6 晚家庭旅行
8/10
Anna
5 晚家庭旅行
6/10
Very limited selection of cuisines and food, rooms were never cleaned properly.
真实旅客
5 晚家庭旅行
10/10
فندق رائع جدا، وبمستوى راقي.
خدمة ممتازة من قِبل موظفي الفندق، الاستقبال والخدمة. غرف واسعة ونظيفة وحديثة.
طعام لذيذ ومنوع، أكوابارك وبرك جميلة، خدمة شاملة بمستوى عالي جدا.. أحببنا كل شيء في الفندق، وننوي العودة إليه في المستقبل القريب إن شاء الله.
真实旅客
6 晚家庭旅行
10/10
真实旅客
7 晚行程
8/10
das Hotel ist super und das Personal ebenfalls.
Essen war auch top! Wir sind keine Fans von Lammfleisch und es hat wirklich nichts nach Lamm gerochen oder geschmeckt, wenn es Poulet war, war es wirklich Poulet :). kann ich jedem empfehlen!