Puncuk pass resort is located at one of the best locations in Puncuk. However, resort is very old, not maintained probably due to covid and infrastructure is very old and broken. In our room, all furnishings and towels were very dirty and old. Furniture was also not satisfactory. Condition of swimming pool and outside area needs proper maintenance and cleanliness. Resort will charge you for everything you need extra even water, blanket etc. Size of the studio suite is very small as compared to the pictures shown in hotels.com. Overall, disappointing experience except for the location and climate.
Neeraj
1 晚家庭旅行
8/10
Room too old and light not bright enough caused room dark
Tan
1 晚家庭旅行
6/10
iis
1 晚家庭旅行
6/10
Hotel has a great view but the room was rather old. Door has cracks and room while has a fireplace it's rather smelly. Staff were nice and offered us a fan. Overall stay was ok.
Julie
1 晚家庭旅行
10/10
Yeni
1 晚家庭旅行
10/10
Nice hotel with friendly staffs..
Cold in the night. Only problem is the water heater is not hot enough..
Traffic is horrible in this area..
真实旅客
2 晚浪漫旅行
8/10
真实旅客
2 晚家庭旅行
4/10
Dinesh
3 晚浪漫旅行
8/10
真实旅客
3 晚行程
8/10
真实旅客
5 晚行程
10/10
Beautiful hotel with a lot activity to do especially with kids and they have wide choice of food.
nava
2 晚行程
4/10
The location is fine with very beautiful views of the mountains. However, the hotel was very old. We did request some special requests for anniversary but never met. In general our stay was okay but could be better.
Anwar
2 晚浪漫旅行
8/10
The staff is friendly.The room is ok.but not really clean,behind the television,the fridge.The swimming pool still in renovation. We cann't swim. The view is really beautiful and food is good.
Farida
1 晚家庭旅行
10/10
My wife and I enjoyed a three night stay at Puncak Pass. The staff were all friendly and helpful, the food was delicious (we had breakfast each morning and dinner twice). The only negative is that there is currently road construction going on right next to the hotel, due to a recent landslide. However, we were not particularly bothered by the construction. Puncak Pass Resort has been in business for many years. It has been renovated, but still holds the nice mountain resort feel to it.
Philip
3 晚浪漫旅行
8/10
Staffs were amazing. They are so friendly and helpful. Rooms were really clean although the resort is quite old. We were staying in a 2 bedroom villa and it was great. Breakfast was simple but it was good too. Will definitely come back if we visit Puncak again.
Camellia
2 晚家庭旅行
2/10
المكان سيئ جداً
mohammed
2 晚家庭旅行
6/10
Aadel
4 晚浪漫旅行
6/10
its very cold here, rain all day. Dirty, first time come in bungalow and complain by phone 3 times i'm waiting almost 1 hour until house keeping come.
真实旅客
1 晚家庭旅行
8/10
Ibrahim
2 晚商务旅行
10/10
فندق ذو اطلاله رائعه وخلابه انصح به وبشده
Ahmad
6 晚结伴旅行
10/10
هدوء المكان وارتفاع الفندق عن سطح الارض والاطلالة الرائعة من البلكونة شي جميل في غاية الروعة .
ABDULRAHEM
8/10
Location was good. Highest peak of mountain which made the scenery breathtaking one. Room was average as the resort is old. Comfort level was not as high as the furnitures and Outlook of room was not maintain. Had a cold night as the fire area didn't burnt the entire night. Overall stay was okay. Good experience.
真实旅客
6/10
this was a great place, although i does need an upgrade. the service was great and very cozy. They were doing some renovations when i was there, i hope to visit again once its done.
Jessica
8/10
Ruhig gelegene Anlage in guter Bergluft und mit schöner Aussicht in die Natur. Das Zimmer war komfortabel und groß. Die Sauberkeit war gut. Frühstücksauswahl gut und ausreichend, Personal war freundlich und hilfsbereit. Um die Gegend zu erkunden ist ein Fahrzeug erforderlich. Leider wird der große Pool derzeit renoviert und kann nicht genutzt werden.