Yes, very clear the room and the staff are very helpful. If I need something, they will help me immediately. Will come back again
Barbara
Barbara,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Hsi Yu
Hsi Yu,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 29 日
Hotel was a bit more worn out than I expected but otherwise ok. Really comfortable bed, but small and inconvenient bathroom (e.g no handheld shower nor hooks for towels). Gym was closed during our stay due to renovations (not communicated in advance)
A E
A E,6 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 29 日
New owners and managers don’t have a clue. I’m a repeat traveler as is my family. In the span of 4 weeks we stayed there 4 times for cumulative 2 weeks of nights purchased. They neither knew who were, nor cared. I ask the one remaining front desk person (note they have only kiosks now for self everything) to kindly make sure my wife and son (two separate rooms I rented) both had park Ave side rooms. Instead they got the back and alley view!
Several crazy guests cause a disruption the second time my family stayed there. My wife complained and they did nothing.
The hallways have been improved, but the rooms still scream 1988. The linens are an abomination, scratchy and stained.
The new management has ZERO clue how to treat guests. They know nothing of cultivating relationship with repeat visitors! That what you get from a kiosk, zero personality. The Reno is being done on the cheap and rooftop has been close for almost a year with no sign of reopening!
This hotel is now DEAD TO ME! For the money there’s a hundred better places to stay!