Experience the charm of The Grand Hotel Nanaimo, situated near Departure Bay Ferry Terminal. Enjoy a delicious meal at Grand Cru Restaurant, unwind in the gym or take a stroll through the garden. With free WiFi and helpful staff, this hotel is perfect for relaxing getaways.
Vancouver Island University - 9 min drive - 11.1 km
Old City Quarter - 17 min drive - 11.4 km
Getting around
Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 10 min drive
Nanaimo, BC (YCD) - 20 min drive
Sechelt, BC (YHS-Sunshine Coast Regional) - 21.7 miles/35 km
Pender Harbour, BC (YPT-Pender Harbour Waterdrome) - 28.2 miles/45.3 km
Restaurants
Tim Hortons - 10 min walk
Thrifty Foods - 2 min drive
Smokin' George's BBQ - 15 min walk
McDonald's - 3 min walk
Bodhi's Artisan Bakery - 16 min walk
About this property
The Grand Hotel Nanaimo
The Grand Hotel Nanaimo puts you within a 10-minute drive of Departure Bay Ferry Terminal. Guests can visit the fitness center for a workout or grab a bite to eat at Grand Cru Restaurant, which serves lunch and dinner. A bar/lounge and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff and location.
At a glance
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Hotel size
50 rooms
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A credit card must be presented by the cardholder at check-in along with matching photo identification.
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Horse riding nearby
Fishing nearby
Working away
5 meeting rooms
Services
24-hour front desk
Concierge services
Wedding services
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Handrails in stairways
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Grand Cru Restaurant - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Whik(e)y Bar - Onsite bar. Open select days.
Fees & policies
Refundable deposits
Deposit: CAD 200.00 per stay
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Grand Hotel Nanaimo
Grand Nanaimo
Nanaimo Grand Hotel
The Grand Hotel Nanaimo Hotel
The Grand Hotel Nanaimo Nanaimo
The Grand Hotel Nanaimo Hotel Nanaimo
Frequently asked questions
Does The Grand Hotel Nanaimo offer free cancellation for a full refund?
Yes, The Grand Hotel Nanaimo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Grand Hotel Nanaimo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Grand Hotel Nanaimo?
Yes, there's free self parking.
What are the check-in and check-out times at The Grand Hotel Nanaimo?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at The Grand Hotel Nanaimo?
No, this hotel doesn't have a casino, but Casino Nanaimo (11-min drive) is nearby.
What is there to do at The Grand Hotel Nanaimo and nearby?
Have fun with nearby activities like fishing and horseback riding. Enjoy amenities like a fitness center and a garden.
Are there restaurants at or near The Grand Hotel Nanaimo?
Yes, there's an onsite restaurant, Grand Cru Restaurant.
What's the area around The Grand Hotel Nanaimo like?
The Grand Hotel Nanaimo is located a short 4-minute walk from Long Lake. Travelers give top marks for the hotel's prime location.
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Reviews
The Grand Hotel Nanaimo Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.0
Location
8.8
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Pet-friendly rooms were a huge plus for guests with pets. (3 reviews)
The property features a nice pool, sauna, and hot tub. (3 reviews)
Underground parking was a convenient and secure bonus for guests. (11 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Restaurant
Bed
Location
Breakfast
Lobby
Parking
Building
Amenities
Reviews
Verified
8/10 Very good
Apr 20, 2026
Enjoyed our stay - friendly staff, clean room
Emily
Emily, 1-night trip
Verified
10/10 Exceptional
Apr 5, 2026
Room was clean staff was excellent
Neil
Neil, 3-night trip
Verified
10/10 Exceptional
Apr 9, 2026
The staff is always so very accommodating.
Morgan
Morgan, 2-night trip
Verified
8/10 Very good
Feb 17, 2026
nice staff safe location... would recommend vs staying in city center
Norm
Norm, 1-night trip
Verified
10/10 Exceptional
Mar 19, 2026
The room was exceptionally clean and spacious. I especially enjoyed my balcony.
Heather
Heather, 1-night trip
Verified
8/10 Very good
Feb 8, 2026
Comfortable, clean room and affordable. Only downside is that each time we’ve stayed here the restaurant is never available to guests.
Cassandra
Cassandra, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Very friendly staff, quick check in, very quiet
Rick
Rick, 1-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Friendly service, clean comfortable rooms and high quality restaurant
Jacqueline
Jacqueline, 1-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Very classy room with a gas fireplace and jetted tub. Price was very good for the quality of room.
JANICE
JANICE, 1-night trip
Verified
10/10 Exceptional
Oct 11, 2025
The staff were super friendly and the hotel is a nice quiet alternative to the regular chain hotels in the area.
GORDON
GORDON, 1-night trip
Verified
10/10 Exceptional
Sep 19, 2025
Hotel was clean and beds were comfortable.
Robert
Robert, 2-night trip
Verified
8/10 Very good
Dec 18, 2025
Staff is amazing. Every time I've stayed. The staff is awesome.
Julia
Julia, 1-night trip
Verified
10/10 Exceptional
Oct 29, 2025
The staff was friendly.
Barb
Barb, 1-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Friendly staff and nice accommodations A bit dated but still good
Nadine
Nadine, 2-night trip
Verified
10/10 Exceptional
Oct 4, 2025
Charming hotel, with an excellent restaurant. The staff are super friendly and helpful. Our room was clean, spacious and comfortable with luxury bath robes to make relaxing easy!
Brandi
Brandi, 1-night trip
Verified
10/10 Exceptional
Oct 29, 2025
Nanaimo’s best kept secret. The property is immaculate, the staff goes beyond to assist, the lobby and bar/restaurant are throwbacks to an easier, elegant time.
Kathy
Kathy, 1-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Great old school vibe to this hotel. It's not really that old but has a European feel to it. Killer Whiskey bar. The restaurant is also fantastic for dinner.
David
David, 1-night trip
Verified
8/10 Very good
Sep 28, 2025
friendly staff and quiet
Celeste
Celeste, 1-night trip
Verified
10/10 Exceptional
Sep 12, 2025
Friendly place .
stewart
stewart, 2-night trip
Verified
8/10 Very good
Nov 28, 2025
Stayed here many times. Good value. Disappointed jacuzzi tub not working. Will stay again in future.
ronald
ronald, 2-night trip
Verified
10/10 Exceptional
Dec 15, 2025
The property is very clean . The staff were polite and considerate . Our original room was above a ballroom . The front desk moved us to a quieter area when we checked in
Shirley
Shirley, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2025
The room was clean and quiet. Check-in and check out were fast and easy. Secure parking is a huge plus especially in bad weather. I have stayed here many times and it's always low cost and quiet, so easy to sleep.
Stephen
Stephen, 1-night trip
Verified
10/10 Exceptional
Aug 27, 2025
Nice old hotel. Good location.
Jeannine
Jeannine, 1-night trip
Verified
10/10 Exceptional
Oct 11, 2025
We spent three nights at The Grand with our wonderful cat and the staff at The Grand provided us with a beautiful deluxe suite.