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Terral Hotel & Spa

3.5 star property
Vicuña hotel with outdoor pool and restaurant

Choose dates to view prices

Perched in a picturesque location, Terral Hotel & Spa offers an enchanting escape. Relax with a Mediterranean meal at Pataska or unwind by the garden and 2 spa tubs. Guests rave about this haven where they can indulge in breakfast buffets, take advantage of dry cleaning services, and enjoy free WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool and 2 hot tubs
  • Room service
  • Spa services
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY584
CNY584 total
Jun 11 - Jun 12

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Single Room

Minibar, in-room safe, free cribs/infant beds, free WiFi

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Minibar, in-room safe, free cribs/infant beds, free WiFi

Standard Double Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

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9.6 out of 10, Exceptional, 70 reviews
The price is CNY788
CNY788 total
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About the neighborhood

Map
San Martin 387, Vicuña, 1760000

What's nearby

  • Museo Entomológico y de Historia Natural - 4 min walk - 0.4 km
  • Plaza de Vicuna - 5 min walk - 0.4 km
  • Torre Bauer - 6 min walk - 0.6 km
  • Casa Solar de los Madariaga - 9 min walk - 0.8 km
  • Museo Gabriela Mistral - 11 min walk - 0.9 km

Getting around

  • La Serena (LSC-La Florida) - 59 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restobar Antawara - ‬4 min walk
  • ‪Solar Madariaga Hotel - ‬7 min walk
  • ‪Restaurant La Pica', Vicuña - ‬8 min walk
  • ‪Café Restobar Isidora - ‬5 min walk
  • ‪Heladería La Bilbaina - ‬2 min walk

About this property

Terral Hotel & Spa

When visiting Vicuña, Terral Hotel & Spa is a great choice to consider. Guests can indulge in massages and enjoy Mediterranean cuisine at Pataska, which is open for breakfast, lunch, and dinner. Other highlights include 2 hot tubs, an outdoor pool, and a bar/lounge.

At a glance

DONE

Hotel size

    • 31 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • 2 hot tubs
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Pataska - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and outdoor lighting on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cashless transactions are available.

Also known as

Terral Hotel Vicuña

Terral Hotel

Terral Vicuña

Terral Hotel Vicuna

Terral Vicuna

Terral Hotel Spa

Terral Hotel & Spa Hotel

Terral Hotel & Spa Vicuña

Terral Hotel & Spa Hotel Vicuña

Frequently asked questions

Is there a pool at Terral Hotel & Spa?

Yes, there's an outdoor pool.

Are pets allowed at Terral Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Terral Hotel & Spa?

Yes, there's free self parking.

Is airport shuttle service offered by Terral Hotel & Spa?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Terral Hotel & Spa?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Terral Hotel & Spa and nearby?

Terral Hotel & Spa has an outdoor pool and spa services, as well as a garden.

Are there restaurants at or near Terral Hotel & Spa?

Yes, Pataska offers Mediterranean cuisine.

Does Terral Hotel & Spa have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Terral Hotel & Spa like?

Terral Hotel & Spa is a short 3-minute walk from Plaza de Vicuna and 7 minutes' walk from Casa Solar de los Madariaga.

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Reviews

Terral Hotel & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.0

Staff & service

9.4

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

This Hotel is an Oasis in a Town with so much history, Vicuña, commune and city in Elqui Province, Coquimbo Region, Chile.
Pilar, 3-night trip
Verified

8/10 Very good

The room was big, bed comfortable and the breakfast was good. It was quiet and in winter mode.
Robyne, 3-night trip
Verified

10/10 Exceptional

Great safe parking lot. Probably the only new modern hotel in the downtown. Reasonable prices
Spencer, 2-night trip
Verified

10/10 Exceptional

An excellent choice!

This hotel is excellent. The situation is perfect, the atmosphere is calm and charming and the pool is very nice and well maintained; water was always clean. In addition the breakfast was very good and the room was spacious. Eila, Finland
Angel’s trombone beside the pool
Eila, 3-night trip
Verified

8/10 Very good

This is probably one of the two best places to stay in town. They have a secure parking lot and are one block from the town square. I liked the room very much. I found the morning breakfast was not very exciting.
martin, 3-night trip
Verified

10/10 Exceptional

Great place to stay with AC. Many amenities and pretty good breakfast. Front desk super helpful.
Marcela, 2-night trip
Verified

6/10 Good

Fuimos bienvenidos por personal muy joven, bienvenida calida y profesional. En la azotea Mariela nos atendió de oro - lo mejor. Todo fue bien hasta que hicimos el check out y nos sorprendió (lo que parecia el gerente) con un cargo adicional por uso de 1 hora en las tinajas. Al cual hice claro que nos habian i dicado estaba incluida, razon por la cual enfatizamos incluirla en nuestro itinerario. El caballero no demostró ningún tipo de sensibilidad a mi comentario, y mi pareja al ver le intento explicar igualmente ue el punto no es el pagar, es que se nos había indicado ese era un servicio incluido. Yo soy viajero frecuente y estoy muy al tanto de preguntar y asegurarme entender lo que esta incluido y no en mi estadia. Muy mal por el caballero.
ALEX, 2-night trip
Verified

6/10 Good

Un tanto fría la habitación, el mobiliario no era del todo cómodo. La variedad de comida en la cena fue un tanto decepcionante.
Nicole, 1-night trip
Verified

10/10 Exceptional

Increible!

Muy buena experiencia, muy recomendable, lo repeteria a ojos cerrados, muchas gracias.
Cristian, 3-night trip
Verified

8/10 Very good

Mobiliario en piscina

El aforo de piscina era 15 personas. pero solo habia 4 reposeras
Jorge, 2-night trip
Verified

10/10 Exceptional

Muy bien atendido ,se lo recomiendo se duerme muy bien y se come mucho también ,todo estaba muy limpio en la habitación muchas gracias Paty.
Patricia Inés, 1-night trip
Verified

10/10 Exceptional

excelente

mi experiencia fue maravillosa, excelente atencion, comoda, acogedora iria sin pensarlo muchas mas veces y 100% recomendable
Claudia, 1-night trip
Verified

10/10 Exceptional

Ein Hotel mit Charme - denn ein altes Anwesen bildet die Grundlage des Hotels. Unser Zimmer war groß und bestand aus einem Schlafbereich und einer Art Wohnzimmer mit Küchennische. Die Dachterrasse ist großzügig und verfügt über eine Bar, viele Sitzmöglichkeiten und zwei Whirlpools. Das Hotel ist unweit von Stadtzentrum gelegen (ca. 100 Meter). Ein abgesperrter Parkplatz (im Preis bereits enthalten) ist auch vorhanden. Insgesamt fanden wir das Ambiente sehr gut und das Preis-Leistungs-Verhältnis hervorragend.
1-night trip
Verified

6/10 Good

Decepcionante estadía

Atención regular, Restaurante muy limitado menú, Bar pobre en licores, Personal que empatiza poco con los clientes, Estacionamiento separado de las dependencias del Hotel (más de media cuadra).
ROBINSON, 3-night trip
Verified

6/10 Good

Una decepción y una estafa

De partida reserve una habitación para tres y después quise cambiar a una de dos pero nunca me contestaron los correos Llegamos al hotel nos dieron una habitación en la zona más antigua ,el olor era asqueroso entre a humedad y poca ventilación Pedí que nos cambiaran ,después de varios comentarios poco amables de la recepcionista y al insistir nos cambiaron a una habitación en la parte nueva .Bien ,buenas camas bien baño ,el problema es que se escucha todo desde el piso de arriba cuando caminan y van al baño!! Reserve un hidromasaje a las 20:00 hs y cuando fuimos no estaba listo ,nos cambiaron a las 21:30 tampoco no tenia la temperatura adecuada ,aparte el lugar estaba sin luz ,una pena que no hagan las cosas como corresponde y con ganas El personal muy poco amable en gral salvo Noelia que atendía el restaurante ,ella bien
CECILIA, 1-night trip
Verified

8/10 Very good

The room was large, the bed very comfy, and the room was decorated nicely. Really enjoyed the two large slider windows to the small balcony. A/C did not work, but with the windows open we were fine. The restaurant served excellent meals, beautifully prepared and presented. Staff is friendly and accommodating.
2-night trip
Verified

8/10 Very good

Hotel impecable, calidad de servicio mejorable

Hotel impecable, estilo acorde al entorno del Valle del Elqui. Excelentes instalaciones: piscina, hidromasaje, comedor, habitaciones. Con servicio a la habitación. Siento que el cierre de la cocina es muy temprano con respecto a otros hoteles (10:30). Lo mejorable es la atención del personal. No dan a conocer todos los servicios del hotel, tampoco saludan ni se despiden. El atendedor del bar no ofrece bebidas ni tragos estando a su lado.
1-night trip
Verified

10/10 Exceptional

Maravilhoso

Foi uma geata surpresa. O hotel é no centro de tudo. Fizemos o passeio ao observatório Malalluca e a observacao das estrelas no hotel foi fantástica- sem contar que foi exclusivo para mim e meu marido. A piscina é uma delícia a jacuzzi então... nem se fala... basta marcar seu horário- já está incluso.
MARIZE, 1-night trip
Verified

10/10 Exceptional

La atencion en general muy buena y la comida EXCELENTE
EduardoSilva, 3-night trip
Verified

8/10 Very good

Bueno

Bien todo bien excepto la poco simpatia y amabilidad de los dos caballeros de la recpecion , no asi las dos señoritas recepcionista que fueron muy amables
CRISTIAN, 1-night trip
Verified

10/10 Exceptional

Great place to stay.

Lovely huge room with a great comfy bed. The roof top terrace is amazing for an evening drink and there are two hot tubs which you can book for a free one hour use. In the perfect location in this great little town. Highly recommend the hotel.
Mark, 1-night trip
Verified

10/10 Exceptional

Just a perfect place to spend a few days with your family. Great hosts, terrific views, and delicious breakfast.
Bradford, 3-night trip
Verified

8/10 Very good

Hôtel très bien situé dans le centre de vicuna. Très propre. Petit déjeuner copieux et varié. À recommander
1-night trip
Verified

10/10 Exceptional

Lovely staff and roof top hot tub! Had an enjoyable stay.
2-night trip
Verified

10/10 Exceptional

Terral hotel and spa is really nice. The staff were very helpful and the rooms were very nice and cclea. In our first room, the heat wasn't working. But the staff was really great and fixed the problem immediately. We changed rooms and everything was great. The jucuzzi was also really nice and the rooftop was amazing.
Shauna, 2-night trip