We never even got to stay!! The front desk agent was very rude and nasty from the very beginning. When we went to give him our legal documents that were given to us by the DMV to use for our enhanced DL until our permanent one comes in the mail he would not accept it. We told him it’s a legal document and we are able to use it for everything else he said well not here. I asked to speak to a manager and he said no. He would call them. He took his cell phone and went back to another area and shut the door. Came out after about 2 min and said the manager said no and it was a company wide policy. Which was a lie!! After going back and forth with him we asked him to refund the money we paid and he said not now I will get to it later. Still has not been refunded. We left and called the company to see if he was telling the truth and he wasn’t! He lied!! We then called another hotel right around the corner, owned by the same company and they said yes they take that as a form of ID and that he was not telling the truth. So we stayed at that hotel instead. Will never be back to that Holiday INN and I will be taking this further up the chain and will let others know. No need to be so rude, condescending and nasty and definitely no need to lie!!!
Tammy
Tammy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Harold
Harold,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Erik
Erik,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Taiana
Taiana,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Family favorite hotel in Portland area
We’ve stayed at this location twice and plan to stay a third tomorrow. New, clean, staff is wonderful, there is alot to like about this hotel. It will continue to be our go to hotel when visiting the Portland area (twice a year).
Deanne
Deanne,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Amazing
Olugbenga
Olugbenga,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Very clean, very quiet,
The room AC was not loud
Water was hot
The bed was comfortable
Erik
Erik,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Comfortable stay
Everything was clean and comfortable and in order. The only drawback was not having any pool or workout towels available at 9 o’clock on the Monday I was there.
Ronda
Ronda,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Great hotel
Francisco
Francisco,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 17 日
The "buffet breakfast" was terrible and not worth the money! most of the food items were out, they didn't have bowls for oatmeal, no fruit, very little choices. The eggs were good!