An ok place, very poorly managed.
The hotel itself is beautiful, aside from a dozen or so unfinished buildings in the back lot that give it a creepy vibe. (A couple have full grown trees growing up through the middle of the floor.)
The management is atrocious and the rooms are furnished with cheap crap they seem to have bought in the local market. The low light of my trip was when the full length mirror on the wall spontaneously fell apart (the cheap plastic frame came apart at the corners) and crashed to the ground in pieces. The hotel charged ME for that. I mean it wasn’t much— $17 or so— but I didn’t even touch it, and I specifically told them I refused to pay for it, and they just charged my card anyway.
So I hope they enjoy their $17 because I won’t be coming back.
Steven
Steven,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Everything was beautiful
Melanie
Melanie,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 31 日
The hotel was very nice, the staff was pleasant and willing to help with any needs. The food options were plenty and tasted delicious.
The only recommendation I would have is to put a fresh coat of paint in some of the areas.
However, that wouldn’t stop me from staying here again.
Ingrid
Ingrid,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Dular
Dular,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 27 日
This is a nice hotel but the pool was not open as advertised. Hot tub was too dirty to use. Restaurant food was not good. Rooms and atmosphere was good and front desk was friendly .
Anna
Anna,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 3 日
Maria
Maria,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 27 日
Beautiful view at the lake, nice place to relax
Yugo
Yugo,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Raul
Raul,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Wow spectyproperty and friendly staff large two bedroom was clean and quiet
James
James,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 4 日
Esther
Esther,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 14 日
Maria F
Maria F,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 12 日
Marvin
Marvin,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 1 日
ESTUARDO
ESTUARDO,1 晚行程
Travelocity真实住客点评
8/10 很好
2024 年 12 月 31 日
Es un lugar que amerita quedarse más de una noche, habitaciones para 4 o 6 personas, baño grande, agua caliente, A/C, botella de agua pura. Excelente servicio, buena comida, limpio, una vista y locación impresionante. Definitivamente recomiendo visitarlo.
Sylvia
Travelocity真实住客点评
10/10 绝佳
2024 年 12 月 26 日
Es por mucho más bonito y cómodo que lo que reflejan las fotos. Excelente servicio
Sylvia
Sylvia,1 晚家庭旅行
Travelocity真实住客点评
10/10 绝佳
2024 年 12 月 22 日
Susana
Susana,1 晚行程
Travelocity真实住客点评
10/10 绝佳
2024 年 12 月 7 日
Erick
Erick,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 4 日
Super cerca del castillo.
Un sitio agradable, muy cerca del castillo para ir a pie.
Piscina agradable.
Erick
Erick,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 28 日
Its close to the Castle of San Felipe de Lara really nice view to the lake of Rio Dulce
Sender
Sender,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 14 日
Traveling solo in motorcycle, first time here and in guatemala
Lovely place right in front of the lake
Lovely staff very helpful.
Room nice
guido
guido,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 9 月 17 日
Terrible. Me dieron una habitación con menos de lo que indicaba Orbitz en su página. Todo estaba sucio. Y lo peor no había agua para ducharse! Es una estafa el lugar. No es lo que ofrecen.
Gaby
Gaby,1 晚家庭旅行
Orbitz真实住客点评
8/10 很好
2024 年 9 月 6 日
I stood for one night and the hotel rooms are spacious, well ventilated and illuminated. The parking was close to my room which was fantastic. The constructions, gardening, decorations really sets guests in the tropics. The staff was friendly. While my staying there was an electric shortage, but the hotel's manager resolved within 15 minutes.