可以免费取消我在皓月酒店的预订并获得全额退款吗？

是的，皓月酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

皓月酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

何时可在皓月酒店办理入住和退房？

开始办理入住：14:00；停止办理入住：20:00。退房时间为 11:00。

皓月酒店周边区域环境如何？

从皓月酒店仅需6 分钟步行可至蒙特韦尔德兰花园，6 分钟步行可至兰花园。

蒙得维的亚皓月酒店住宿优惠| Hotels.com 好订网

Q: 皓月酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

2/10 很差

2025 年 7 月 28 日

Wing keung，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 19 日

This was a simple hotel with everything we needed and good proximity to all the shopping. My favorite soda in CR is across the street, its a must try. Everyone was very friendly and helpful. We will definitely stay here again.

Sofia，2 晚行程

Expedia真实住客点评

4/10 尚可

2025 年 5 月 1 日

Hari，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 26 日

Karina，1 晚行程

Expedia真实住客点评

2/10 很差

2025 年 2 月 22 日

Check in failure

Despite making a plan for late check-in, we were not able to get into our room for almost an hour. No apologies were offered

1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 2 月 15 日

We enjoyed it

We enjoyed our stay and the local wildlife. The hotel is in a good location, within walking distance to a bar and restaurant. The room has an exterior entrance for privacy, was large and had a mini fridge, which is appreciated. Coffee is only available in the main communal area, which is a bit inconvenient but at least it’s available. The breakfast was plentiful and delicious!

Katrina，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 1 月 29 日

It was an overnight stay before catching a very early flight back home. The room was comfortable and clean.

Debra，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 1 月 26 日

Serentity in Santa Elena

Monteverde was enjoyable and the hotel was within distance of shops and restaurants, and the staff were quite pleasant & helpful. The room was well maintained and spacious, and I look forward to returning.

David，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 1 月 23 日

Sharon，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 1 月 22 日

Enjoyable stay

Charming surroundings. Helpful staff. Home cooked breakfast. Walking distance to St. Elena.

Sharon，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 1 月 21 日

Hotel Claro de Luna was a lovely place to stay to be close to the cloud forest reserves. Walking distance to the shops and restaurants of Santa Elena. Beautiful Spanish style units with private patios. The staff are immediately responsive to any needs or questions. Extensive complementary breakfast buffet and my favourite thing... the 24 hour coffee station! Highly recommend!

Julie，5 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 1 月 11 日

Super helpful reception staff.

The reception staff was very helpful, client oriented and friendly. She helped with tour booking and went out of her way delivering takeout to our room. Totally appreciated.

Murray，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 12 月 20 日

Great location as it was an easy walk into the centre of town with restaurants and shopping, quick drive to hanging bridges and ziplining in the cloud forest. Big and clean rooms, private covered porch for each to watch and listen to the wildlife. Small quiet restaurant for breakfast. Great spot!

Lisa，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 11 月 6 日

It was a nice 2 nite stay. We saw a toucan in their garden. The place has lots or greenery and foliage which makes it more relaxing. Breakfast was a bonus.

CECILE，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 11 月 4 日

Habitacion muy amplia y limpia, y el pwrsonal muy amable, nos explico todo perfectamente

Maya，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 8 月 24 日

Nice place with lots of trees to watch birds and some smaller animals. Near the main shopping area of Santa Elena where there are a lot of restaurants and stores. Friendly and helpful staff!

Maneesh，2 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 8 月 8 日

HOTEL CON ENCANTO

Hotel con encanto. Antes de nada, destacar la súper amabilidad de la chica de recepción: nos dio todo tipo de información y super duper encantadora. Además, el hotel tiene magia y está rodeado de vegetación. Tuvimos la suerte que había un oso perezoso en uno de sus árboles. Cercano al centro (para ir andando) y muy tranquilo.

Alberto，1 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2024 年 7 月 27 日

Tres accueillant

Catherine，1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 7 月 25 日

Excelente servicio

lu，2 晚家庭旅行

Expedia真实住客点评

8/10 很好

2024 年 7 月 20 日

Cozy secluded Place.

Welcoming Friendly Staff. Quite location, lots of flowers, birds chirping. They had a sloth in living in their yard. Which we got to see all the days we were there. Breakfast was good. Loved the home made jam. Overall, was a pretty cozy place to stay. (Bed was pretty firm, but that’s a personal matter )

Mikhail，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 7 月 10 日

Stunning property, incredible landscaping, friendly staff, immaculate room. Fantastic value.

Michelle，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 7 月 7 日

Anaïs，2 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 7 月 6 日

jorge，4 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2024 年 6 月 13 日

Friendly staff, very helpful, clean rooms, great breakfast.

Sai，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2024 年 6 月 1 日

We arrived early and were accommodated for a check in without any problems. The gardens and property was VERY well maintained and beautiful. There were so many birds, butterflies and flowers to enjoy. We even saw a sloth in the trees by the parking lot! The room was spacious and very clean. The shower had hot water and great pressure. I loved the morning breakfast with coffee. My only wish was coffee maker in the room not just tea/hot water. But coffee was always available if wanted. The front desk had excellent recommendations for excursions and restaurants. We had no car so they also helped with taxi when needed.

Maria，2 晚结伴旅行

Expedia真实住客点评

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常见问题

可以免费取消我在皓月酒店的预订并获得全额退款吗？

皓月酒店是否允许携带宠物入住？

皓月酒店是否有停车场？

皓月酒店提供机场接驳班车吗？

何时可在皓月酒店办理入住和退房？

在皓月酒店及其附近有什么游览观光项目？

皓月酒店周边区域环境如何？

关于皓月酒店的点评

点评

绝佳

9.4/10

9.6/10

9.0/10

9.0/10

9.6/10

点评

2/10 很差

Wing keung

10/10 绝佳

Sofia

4/10 尚可

Hari

10/10 绝佳

Karina

2/10 很差

Check in failure