Overall there were alot of things we didn't like. The cleanliness was not good. Homeless people all over and in the property. The pool was green and cloudy and the area was dirty and no towels available. We could not swim in it. The room was okay, tv barely worked. It is very noisy and beds were not great. The sofa bed was filthy and could not be used. My son had to sleep on the couch. Which was not very clean but better than the bed. The room didnt have sheets for the sofa bed and not enough towels. When we asked for more we were told they didn't have any. The bed wasn't comfortable amd I had terrible back and neck pain the whole visit and left miserable. The people were nice and the breakfast was good. That area was kept up and stocked. Still Homeless people in hotel and all in breakfast area. Not much for security.
Carol
Carol,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 29 日
When we checked in to our room I was asked for a $100 deposit i gave mt credit card amd the clerk asked me for cash. Which i found rather odd. When we entered our room I found that there was only 1 towel wenty to frony desk to ask for two more and he told me there was no way he could give me the towels. I explained there was only one towel in my room he said sorry but that will have to do I said for 3 people? Later went to take a shower and and the shower did not work water was spraying all over. He did switch us rooms, but we were not ,much happier. The bathroom had hair on the floor and the comforter on the bed was dirty. Overall the floors and doors throughout the hotel were dirty amd looked like they had not been cleaned in weeks. The front desk clerk was very rude. When I asked for a printed receipt for my deposit being refunded they said the printer did not work.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
Good location for hospital appts
Cathy
Cathy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Anne
Anne,3 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 28 日
Not recommended
The lobby is hot when you walk in so it's an uncomfortable feel as soon as you walk in. The room we paid for smelled awful, had stains on the curtains and the bathtub was full of hair and private area hairs!!! Yuck!!! Had it not been a lond day and late night I would have asked for a full refund and left. They did have another room, slightly smaller than what we originally had but it was cleaner and didn't smell bad. The pull out couch mattress was absolutely disgusting. The breakfast area was super hot as well, so again, uncomfortable. The morning male worker did not speak great English or understand and was supposed to email my receipt but the receipt had no amounts on it. The price is terrible for the quality of this place. I do not recommend staying there. Would add photos but of course it isn't allowing me too.
Courtney
Courtney,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Winona
Winona,4 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 21 日
Terri
Terri,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Melissa
Melissa,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Great location.
My grandsons was at Children’s so great location.
Lisa
Lisa,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 30 日
Ants
Kim
Kim,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 27 日
Kelly
Kelly,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 22 日
There was a bullet hole in our room window. No blinds so the street’s lights were shinning brightly in all night. The room stayed hot no matter how much we tried to cool it down. The place to buy drinks wasn’t stocked at all.
Tia
Tia,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 17 日
Drove into parking lot and
Never went inside. Looked unsafe.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 11 日
Tawny
Tawny,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Oscar
Oscar,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 19 日
Megan
Megan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 12 日
Edith
Edith,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Bonnie
Bonnie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Edith
Edith,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 2 日
Scott
Scott,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 30 日
Ishanta
Ishanta,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 29 日
Disgusting
The smell of the third floor was of pet urine and feces. Dogs barked all night and my heater screamed when it ran. Also was parties and people yelling all night. I've stayed here for six years in my travel to UC health and have never had a bad experience until now. The only thing the front desk said was they had just changed to a pet friendly hotel and they might give me a discount the next time I stay. Ha. Not ever staying there again.