We booked this property to be close to the Wharf Amphitheater as we were attending the Thomas Rhett concert. We requested an early check in on the email that we got the day before. When we arrived at 3 pm, our room was not ready. We went back at 4 pm and the room they had assigned was not ready, but they put us in 507. The front desk staff was concerned that we "might be too close to the elevator" but as we had dinner plans, we needed to get in the room and accepted 507. We had issues from the get go with the air conditioning, which resulted in having to sleep in another room at 10 pm the first night and being forced to "completely vacate the hot room" on the second night at 11 pm in order to move to a cooler room down the hall. The day manager, Michelle, did all she could to help, but it was the after hours staff that were making decisions that directly affected the enjoyment of our stay. Although this property is very convenient to the Wharf amphitheater, the lack of compassion and concern by the night staff over what was apparently a problem from check in with our air really left a sour taste in my mouth. Had they moved us when we first checked in and realized the air conditioning in that room was flawed, we would have enjoyed our stay much more. Do better, Marriot!